Guest Services Manager - Hotel

Job Description

Job Description

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow.

• This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.