Niemann Harvest Market Restaurant Server

SUMMARY

The Niemann Harvest Market Server duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E's : Engagement, Educate, Empowerment
• Suggestive selling, sampling
• Knows seasonality and taste of products offered –Local vendor product
• Proper handling and rotation of product
• Promotes events
• Takes food and drink orders
• Operates the Point of Sale system and accepts all forms of tender
• Serves food and drinks
• Responsible for restaurant cleanliness; sweeps, mops, empties trash, etc.
• Removes dinnerware from tables in a timely manner
• Expedites orders
• Food prep
• Wash dishes
• Cleans and sanitizes as needed
• Responds to customer queries and complaints
• Promotes and supports established programs
• Works within company programs, policies and procedures
• Follows all Health Code guidelines
• Follows all store and department policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties assigned

KEY ATTRIBUTES

SUPERVISORY RESPONSIBILITIES

EDUCATION and / or EXPERIENCE

LANGUAGE SKILLS

MATHEMATICAL SKILLS

CERTIFICATIONS, LICENSES, REGISTRATIONS

RECOMMENDED EQUIPMENT

PHYSICAL DEMANDS

Regularly (Over 2 / 3 of the time)

Frequently (Between 1 / 3 to 2 / 3 of the time)

Occasionally (Less than 1 / 3 of the time)

Vision

WORK ENVIRONMENT

Frequently

Occasionally

Noise Level

PAY RANGE (depends on industry experience)

Min. Wage up to $18 / hour (IL Locations Only)

BENEFITS (eligibility based on full-time / part-time status)

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