Financial Aid Counselor

Salary : $16.00 - $17.50 Hourly

Location : Lebanon, IL

Job Type : Full-Time Staff

Job Number : 202500082

Department : Admission and Financial Aid

Division : Financial Aid

Opening Date : 10 / 22 / 2025

FLSA : Non-Exempt

McKendree University, located in Lebanon, IL and home of the Bearcats, invites qualified applicants to join our team. McKendree University offers a competitive compensation and benefits package and the opportunity to influence the future leaders of tomorrow.

The mission of McKendree University is to provide a high-quality educational experience to outstanding students. We guide our students in the pursuit of academic excellence, which will prepare them for leadership roles in our society. To achieve this end we encourage broader vision, enriched purpose, engagement with community, commitment to responsible citizenship, openness to new ideas and dedication to lifelong learning. In keeping with our history and traditions, we provide our students with a rigorous, broadly based liberal arts curriculum joined with specialization in a specific discipline.

Position Summary and Key Responsibilities

Under general supervision, provide counseling on all aspects and types of financial aid awarding and packaging. Responsible for maintaining students' financial aid records in compliance with Federal, State, and institutional policy. Assist in administering daily system processing within financial aid software Ellucian. Assist with yearly Ellucian set up, coding and other system processes. May occasionally serve and support VA Site Coordinator pertaining to VA benefits based on staffing needs. Perform other duties as assigned by Director of Financial Aid.

Key Responsibilities :

• Conduct individual counseling sessions for students and / or parents either by appointment, telephone, e-mail or walk-in.
• Provide superior customer service by responding to students' and parents' inquiries accurately and in a timely manner.
• Represent the financial aid office to groups of students, parents and organizations
• Ability to interact effectively and cooperatively with co-workers, students and outside service representatives
• Interpret and apply a variety of rules, regulations and procedures
• Exercise initiative in organizing and completing assignments independently and continually seek new ways to improve processes.
• Participate in ongoing training and staff development to ensure we meet student expectations.
• Other duties as assigned.

Qualifications

Required Qualifications :

Required Knowledge, Skills, and Abilities :

Preferred Qualifications :

Work Conditions

Office environment; 40 hours per week; normally 8 : 00am-5 : 00pm; occasional evening and weekend work required; lifting required.

Required Application Materials

Cover Letter

Resume / CV

Equal Opportunity Employer

McKendree University is committed to a policy of equal opportunity and prohibits discrimination on the basis of race, color, religion, sex, national origin, age, disability, veteran status, and other statuses protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.

McKendree offers a competitive benefits package to our full-time employees including health care, dental, vision, 403(b) deferred compensation retirement plans with matching contributions, and flexible spending accounts. life insurance, and 11 paid holidays.

Full-Time faculty and staff also enjoy :

To learn more details, review our