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Mortgage Loan Officer ( Licensed ) - In Office or Remote

Mortgage Loan Officer ( Licensed ) - In Office or Remote

Longbridge FinancialHouston, TX, US
8 days ago
Job type
  • Full-time
  • Remote
Job description

Mortgage Loan Officer (Licensed) - In Office or Remote

At Longbridge, we are passionate about helping seniors unlock the power of their home equity. As a leading provider of home equity solutions for seniors, we are committed to helping older homeowners make the most of what they've worked hard to build, so they can live the retirement they imagined. With an "Excellent" rating on Trustpilot and over a thousand customer testimonials, we've earned a reputation for making it easy and stress-free to access home equitywith guidance every step of the way.

But it's not just our customers who love usour team does, too! We've been named a Great Place to Work three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.

At Longbridge, we don't just offer jobs, we offer careers that grow with you. Here's why you'll love being part of our team :

  • Grow With Us We're big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from withinbecause when you succeed, we all do.
  • A Culture That Clicks We work hard, but we have fun doing it! Whether it's team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like "just work."
  • Benefits That Have Your Back We've got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.

If you're looking for a place where your work truly makes a difference, we'd love to have you on board. Apply today and let's do great things together!

The primary role of the Mortgage Loan Officer (Licensed) will be to assist customers with their online application. This will be accomplished by answering inbound calls to Longbridge Financial from customers needing assistance with their current application or with those customers wanting to apply. They will also initiate outbound calls to those customers who have stalled in progress or may have been declined. The Specialist should be prepared to make 100+ dials per day. They will also be expected to meet business-defined metrics of production. This position requires you to have a valid MLO (Mortgage Loan Originator). HELOC experience preferred.

Job Duties :

  • Answer incoming calls & initiate outbound calls
  • Follow up on HELOC applications with the goal of moving the customer to a funded loan
  • Answer any product related questions
  • Solve technical challenges for any customer
  • Manage pipeline of loans
  • Create interest in reverse mortgage program where the H4S cannot work
  • Transfer non-qualified H4S customers to the reverse team when applicable
  • Manage lead pipeline via our CRM
  • Update the Sales CRM with notes on each transaction

    • Qualifications :

  • Valid MLO required
  • HELOC experience preferred
  • Computer skills (MS Office)
  • Sales background
  • Mortgage industry knowledge and the understanding of mortgage products
  • Call center experience
  • Previous sales experience (any industry dedicated to phone sales, phone transactions)
  • Bilingual a plus
  • Organized, performance driven
  • Excellent communication skills, both written and verbal
  • Training will be held in the Houston office, mandatory

    • Additional Information :

  • Working in a growing and dynamic industry
  • Full benefits : Medical, Dental, Vision, FSA / HSA, and wide array of voluntary products and discounts
  • 401(k) with company match
  • Paid time off
  • This is an hourly non-exempt role
  • Target base salary range is $20 per hour which is based on various factors including skills and work experience.
  • In addition to base salary, this role is eligible for a competitive additional compensation program via commissions that is based on individual performance.
  • LBF is an EEO / AA / Vet / Disabled Employer
  • Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial.
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    Mortgage Loan Officer • Houston, TX, US