Business Systems Engineer London; New York

About the Role

As a Business Systems Engineer at Synthesia, you will play a crucial role in supporting and optimising our revenue operations and systems. Reporting to the Head of Revenue Operations, you will help ensure our Salesforce environment and wider business systems are controlled, scalable, and efficient as we grow.

This role is perfect for someone who is passionate about process optimisation, automation, and data integrity — and who wants to make a tangible impact in a fast-growing SaaS business.

Key Responsibilities

• Assist in the day-to-day administration of Salesforce, including user management, security, profiles, and permissions.
• Maintain data integrity through regular audits, deduplication, and cleansing.
• Configure objects, fields, workflows, validation rules, and reports in Salesforce.
• Support integration management between Salesforce and other tools in our revenue tech stack (e.g., Hubspot, SalesLoft, Gong).
• Troubleshoot and resolve system-related issues to minimise business disruption.

Process Optimisation & Automation

Change Management & Training

Skills and Experience

Why Join Us?

Be part of a fast-growing SaaS company with exciting career growth opportunities.

Work on impactful projects that improve efficiency and scalability across the business.

Join a collaborative and forward-thinking team dedicated to continuous improvement.

Competitive salary and benefits package.

If you're passionate about business systems, automation, and optimizing operations, we'd love to hear from you!

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