Client Services Specialist

Job Description

Job Description

Ready Credit Corporation

Client Services Specialist

Eden Prairie, MN

Ready Credit

For over 16 years, Ready Credit has worked to simplify and secure the payment experience for both clients and customers through fully cashless operations. Ready Credit was founded in Minneapolis, Minnesota on the premise that all businesses can benefit from getting rid of cash but only if they could still support their cash-only customers.   https : / / www.readycreditcorp.com /

We are seeking a Client Services Specialist to join our team.

As a Client Service Specialist you will be responsible for serving customers and partners by resolving customer issues, assisting customers in using our products, responding to requests, following compliance guidelines, and maintaining quality service.

Key Experience Needed :

• College degree or equivalent of Call Center experience
• 3-5 years of Customer Service Experience.
• Excellent communication (both verbal and written) skills, a solid foundation in business application development, and a “can do” attitude.
• Must be able to develop formal business documents following established documentation / presentation software packages (or similar products from other vendors) : Google Suites, Ticketing Systems, Salesforce experience helpful.
• Strong attention to detail
• Bilingual in English and Spanish preferred.

Position Responsibilities :

Ready Credit Corporation is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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