Talent.com
Chief Experience Officer
Chief Experience OfficerChapters Living of Maumelle • Maumelle, AR, US
Chief Experience Officer

Chief Experience Officer

Chapters Living of Maumelle • Maumelle, AR, US
27 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Responsibilities :

  • Ensure the efficient and effective day-to-day operations of the community.
  • Provide visionary leadership to the community, setting and implementing strategic goals and objectives.
  • Uphold high standards of resident care, working closely with the care team to provide and promote the health, safety, and well-being of residents.
  • Oversee hiring, orientation, ongoing training, coaching, and mentorship to community leaders and associates.
  • Ensure compliance with all federal, state, and local regulations.
  • Foster effective communication and collaboration with associates, residents, families, and physicians.
  • Manage budgets and financial performance to ensure the community's financial success.
  • Develop and maintain relationships with local healthcare providers and other community resources.

Requirements :

Licensure / Certification Requirements :

  • Assisted Living Administrator Certification is required in Arkansas. Nursing Home Administrator Licensure is preferred in Arkansas.
  • Nursing Home Administrator Licensure is required in Kansas and Texas.
  • Nursing Home Administrator Licensure is preferred in Illinois.

    • Requirements :

  • Minimum of 3 years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field is required.
  • Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders.
  • Experience with data analysis, customer feedback, and customer experience metrics.
  • Passion for delivering exceptional experiences to customers and a commitment to excellence.
  • Ability to think creatively, innovatively, and outside the box to drive results.

    • Our Commitment to You – Executive Benefits at Chapters Living :

  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Flexible Spending Accounts (FSA / HSA / Dependent Care)
  • Employee Assistance Program (EAP) when enrolled in medical plan
  • Generous Paid Time Off Package
  • Bonus & Incentive Opportunities
  • Benefits start the first of the month following your hire date!
    • Create a job alert for this search

    Chief Experience Officer • Maumelle, AR, US