Job Description
Job Description
JOB PURPOSE
Carry out store awareness programs addressing theft, safety, inventory, and operational controls, product protection strategies, awareness, and deterrence programs in the store. Works in partnership with Regional Loss Prevention Supervisor to ensure operational excellence and reduce exposure to theft through operational assessments and associate training / awareness.
DUTIES AND RESPONSIBILITIES
- Conducts assessments of operational and shortage control procedures to monitor store compliance and inventory shortage and performance trends.
- Communicates with Regional Loss Prevention Supervisor and works to improve operational deficiencies.
- Reviews various exception reports to identify and resolve inventory shortage.
- Conducts physical security / safety inspections to ensure store is compliant with Company policies and procedures.
- Works to create a “culture of honesty” and “impression of control” in the store.
- Act as the liaison for safety by heading up all OSHA, DHEC, and PSA standards. Lead efforts in keeping records of safety compliance training, inspect equipment to ensure a safe working environment.
Carries out theft prevention programs for the store. Identifies theft trends within assigned location and implement theft prevention strategies to reduce exposure.
Assists in overseeing the store’s Electronic Article Surveillance (EAS) and product protection programs. Measures store’s compliance and raises awareness with Store Management and Associates.Assists Human Resources and Regional Loss Prevention Supervisor with internal investigations of dishonesty in compliance with Company Ethical Standards and Apprehension Guidelines.Conducts surveillance and apprehension of external theft suspects in compliance with Company Ethical Standards and Apprehension Guidelines.Performs other duties as assigned. Examples may include but are not limited to : Attending court hearings on Palmetto State Armory’s behalf.May have multiple store responsibilities.Maintains customer service awareness.Engages in effective dialogue with Store Management team, and Human Resources as needed.Meets deadlines and acts with an appropriate sense of urgency.QUALIFICATIONS
High school diploma or GED required.Prior experience in Loss Prevention or educational background in Loss Prevention, security, or law enforcement strongly preferred.Knowledge of surveillance and apprehension techniquesDemonstrated ability to make decisions in stressful situations.Basic math and reading skills, and legible handwriting.Knowledge of or ability to learn Microsoft Word, Excel and various other computer programs.Strong interpersonal skills, including effective communication both orally and written.Positive attitude, goal driven, and focused on the overall strategic picture of the organization.Required to maintain confidentiality.WORKING CONDITIONS
This position may require regular evening and weekend work and may include holidays as well. As the figure of authority in the store you may have to deal with challenging customers from time to time.
PHYSICAL REQUIREMENTS
Employee may experience the following physical demands for extended periods of time : Reading, writing, and speaking on all necessary forums, hearing, standing, walking, running, lifting up to 70lb, climbing, stooping and sitting.
DIRECT REPORTS
Not Applicable
Must be at least 18 years old.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Export Control Compliance Notice
This position may involve access to technology or software source code subject to U.S. export control laws (ITAR / EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license / confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.