At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
BENEFITS & PERKS :
- Flexible work schedule
- Free non-slip shoes (annually!)
- Birthday month PTO with complimentary cake
- Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
- Medical, dental, vision insurance
- Vacation, 401k, FSA
- Pet rescue reimbursement and pet insurance
- Flexible return to work schedule for maternity leave
- Generous discounts to all our delicious desserts!
DESCRIPTION OF DUTIES :
Transport, load and unload baked goods, food items and supplies between multiple SusieCakes bakeries, commissary and / or guest locations. Perform duties as instructed by the Manager-on-Duty (MOD), Head Baker, or General Manager.
RESPONSIBILITIES :
Responsible for adhering to the required culinary operations scheduleReview and manage the delivery calendar activities dailyEnsure that all bakery products are handled properly and stored / loaded onto the delivery cruiser in a proper mannerEnsure that all products on the Daily Bakery Requisition are accounted for by checking off product as it is loaded into the delivery cruiserEnsure all food is handled and stored according to all required food safety code standardsAccurately perform shuttle pick-up and drop-off requests between bakeriesProvide superior guest service when you arrive to the delivery location i.e. home, work, etc.Capable of escalating guest issues that arise to management expeditiouslyEnsure that all routine vehicle maintenance is handled on the delivery cruiserReport all delivery cruiser service matters and / or mechanical malfunction issues to management immediately for repair authorization or correctionEnsure that the interior and exterior of the delivery cruiser are maintained in accordance to the company’s cleanliness standardsRetain all gasoline, oil and repair receipts for the delivery cruiserEnsure the delivery cruiser is driven in a professional manner consistent with local vehicle lawsAssist with kitchen food prep as neededAssist culinary team with production as neededQUALIFICATIONS :
Valid driver’s licenseNo at fault accidents and moving violations within the last three yearsProof of a registered vehicle for useMinimum state-required auto insuranceKnowledgeable of GPS navigation systemsOutstanding customer service focus and skillsHigh degree of professionalismMust be able to safely utilize all bakery equipmentAttention to detailAbility to work in multiple regional locationsAbility to work in cross functional roles as needed (front-of house & back-of-house)Ability to adapt to a flexible schedule according to business needsMust have reliable transportationPHYSICAL REQUIREMENTS :
Frequent walking, kneeling, bending, and reaching overheadAble to sit for extended periods of timeMust be able to lift, move and carry up to 50 poundsEDUCATION :
High school diploma or GEDLANGUAGE SKILLS :
Must be able to speak, read, and write EnglishOTHER :
Ability to work flexible hours, including weekends and holidays, as neededWe are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.
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