Service Technician

Job Description

Job Description

Description :

The Service technician is responsible to perform service and maintenance on residential & commercial pools. Must be a team player, ability to problem solve and have good driving record

• Train helper using the chemical testing kits and on-site training for all service repairs, opening and closing and maintenance of swimming pools.
• Responsible as liaison between the customer and the Service Manager.
• Purchase items (completing paperwork properly) as needed for customers.
• Report any problems with vehicles immediately to Service Manager.
• Forward any service issues and / or requests to Service Manager in writing for scheduling and customer contact.
• Assist other departments as necessary.
• Perform service jobs as needed and follow up with Service Manager of any repairs necessary.
• Preparing and loading truck
• Maintain a neat and clean vehicle
• Ordering parts when necessary for repairs.
• Properly out purchase orders
• Properly fill out Work Orders at job site with details of work performed and items used. Leave a door knocker at each job site
• Communicate with customer and manger any recommended managers
• Call Manager at end of day before returning to shop
• Return to shop at end of day to secure truck
• Turn in Work Orders and Time Sheets each morning to Manager.
• Lifting of products up to 50lbs

Requirements :

SKILLS AND ABILITIES :