Community Manager

Job Description

Job Description

The Community Manager will manage the day-to-day operations of this beautiful 320 unit property in Palm Desert. The right person will maintain the property and all related management functions, including coordinating leasing and marketing efforts, approve move-ins, lease renewals, resident and employee relations, team building and other duties and responsibilities. Onsite living required, Apartment included!

• Follow / implement / enforce all ethical / organizational / legal business standards
• After hours, point of contact for on-call Staff, Answering Service, and Courtesy Patrol
• Reports : weekly, monthly, quarterly
• Conflict resolution : staff, residents
• Spearhead / Supervise timely responses to resident needs, concerns, complaints
• Coordinate efforts with Leasing Manager regarding resident events
• Resident Retention
• Point of contact for legal / evictions.
• Physically representing property at legal proceedings.
• Supervising / coordinate efforts with Assistant Manager regarding the pursuit of delinquency
• Supervising / coordinating the pursuit of collections of past accounts
• Reviewing / assessing market survey data
• Approve forecasting rates / specials / concessions to achieve the property's occupancy / income goals - Hot Sheets
• Coordinating efforts with Leasing Manager regarding Offer to Renew / Lease Renewal letters
• Resident letters, payroll, petty cash
• Identifying areas of improvement
• Establishing / maintaining SOP : front office, maintenance
• Application review / approval / override- if required
• Proficient in voucher application process
• Budget evaluation / control
• Accounts Payable
• Supervise maintenance department
• Coordinate efforts with maintenance manager
• Supervise marketing / leasing department
• Ensuring all third-party advertisement sources are updated
• Inspecting grounds / buildings / amenities
• Quarterly meetings with ownership
• Giving updates on property performance
• Approve implementing specials
• Oversee Inspections (balcony, move outs, annual safety) - Manager's responsibility
• Oversee Employee & Resident events, Advertising and Decorating
• Preparing / sending files to legal
• All other tasks assigned by the Regional Manager

REQUIREMENTS

QUALIFICATIONS & SKILLS

BENEFITS

ModernHR is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.