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- Our subscription product “Weekly Shef Service” has taken off and we are rapidly bringing on new segment of high quality, taste-tested shefs
- It’s an amazing time for new shefs to be joining – demand and earnings have never been as high or consistent
- We are also expanding this product to a few more cities across the US – so we need to acquire and onboard more high quality shefs ahead of these launches
- Your role will manage both (1) the team and (2) the process for onboarding new shefs
- You will own the experience from the moment a shef applies through the day they go live on the platform, ensuring they feel supported, informed, and excited throughout the process
- This is a high impact role overseeing some of the most critical work at the company!
Overview
Our subscription product “Weekly Shef Service” has taken off and we are rapidly bringing on new segment of high quality, taste-tested shefsIt’s an amazing time for new shefs to be joining – demand and earnings have never been as high or consistentWe are also expanding this product to a few more cities across the US – so we need to acquire and onboard more high quality shefs ahead of these launchesYour role will manage both (1) the team and (2) the process for onboarding new shefsYou will own the experience from the moment a shef applies through the day they go live on the platform, ensuring they feel supported, informed, and excited throughout the processThis is a high impact role overseeing some of the most critical work at the company!Your Responsibilities
Owning and optimizing the onboarding process which runs from initial application through being set “live” on the platformManaging a team of onboarding agents responsible for converting qualified applicants into active shefsDesigning and refining sales processes to optimize conversion at various stages in the funnelEnsuring monthly onboarding goals are hit (primarily # of onboarded shefs)Coordinating with cross-functional contributors to the onboarding process, like working with our culinary lead for taste test & menu planning stepsMonitoring, measuring, and reporting on onboarding funnel metrics, and quickly addressing problems / opportunitiesContinuously improving onboarding processes by gathering feedback, running experiments, and automating where possibleWho you are
An optimizer - the kind of person who squeeze the most juice out of everything they touchAn achiever - you just have to hit your goalsA hustler - you always find a way to get it done, never afraid to jump in do the work yourself when neededA startup lover - we are a small but mighty bunch, still in the early stages of building something greatA juggler - you can project manage like the best, running multiple projects at once, rarely dropping a ballMetrics
Shefs onboarded (monthly target)Conversion (% of qualified shefs onboarded)Conversion timeframeCompensation
$100,000-$120,000Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
Consumer Services
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