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Senior Product Manager
Senior Product ManagerPayPal • San Jose, CA, US
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Senior Product Manager

Senior Product Manager

PayPal • San Jose, CA, US
21 hours ago
Job type
  • Full-time
Job description

Consumer Risk Product Manager

As a Consumer Risk Product Manager at PayPal, you will be responsible for developing and managing products and strategies that mitigate fraud and reduce risk while maintaining a seamless user experience. This role is pivotal in balancing fraud prevention with customer satisfaction, leveraging PayPal's extensive data and advanced technologies. You will partner closely with cross-functional teamsincluding engineering, data science, operations, and business stakeholdersto design risk mitigation features and ensure real-time decision-making systems are effective. You will use data-driven insights to define requirements, measure performance, and iterate on solutions to ensure that PayPal's ecosystem remains secure and trusted by millions of users worldwide.

In your day-to-day role, you will :

  • Design and implement proactive and reactive risk management frameworks to predict, identify, and mitigate potential threats across the consumer transaction lifecycle.
  • Work closely with engineering, data science, and Consumer teams to develop and refine risk requirements that align with business objectives and regulatory requirements.
  • Leverage PayPal's extensive transaction data and advanced machine learning capabilities to analyze fraud patterns and develop effective mitigation strategies.
  • Oversee the end-to-end product lifecycle, from ideation to deployment, ensuring timely delivery and continuous improvement of risk management solutions.
  • Establish and track key performance indicators (KPIs) related to fraud rates, false positives, and customer impact to assess the effectiveness of risk strategies.
  • Foster trust and cultivate strong relationships across the organization to drive collaboration, alignment, and consensus on strategic initiatives.

Qualifications :

  • 6+ years of product management experience, driving end-to-end product development and delivering impactful solutions.
  • Demonstrated passion for solving customer pain points through robust backend risk infrastructure, with a foundation in risk management principles and best practices.
  • Strong technical acumen with a proven ability to push boundaries and deliver exceptional value to end users.
  • Experience in early-stage product development, with a creative and agile approach to rapidly drive learning and deliver impact.
  • Highly analytical and data-driven mindset, with the ability to define success metrics, track performance, and influence outcomes through quantitative insights.
  • Great at cutting through the noise and zeroing in on what actually mattersyou know how to get to the heart of a problem fast.
  • Proven ability to foster collaborative environments and build strong partnerships with cross-functional teams, including Engineering, Data Science, Vendor Partners, and fellow Product Managers.
  • General understanding of digital payments, financial technology, and the broader fintech ecosystem.
  • Prior experience in fraud or risk management is preferred but not required.
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    Senior Product Manager • San Jose, CA, US

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