Consumer Risk Product Manager
As a Consumer Risk Product Manager at PayPal, you will be responsible for developing and managing products and strategies that mitigate fraud and reduce risk while maintaining a seamless user experience. This role is pivotal in balancing fraud prevention with customer satisfaction, leveraging PayPal's extensive data and advanced technologies. You will partner closely with cross-functional teamsincluding engineering, data science, operations, and business stakeholdersto design risk mitigation features and ensure real-time decision-making systems are effective. You will use data-driven insights to define requirements, measure performance, and iterate on solutions to ensure that PayPal's ecosystem remains secure and trusted by millions of users worldwide.
In your day-to-day role, you will :
- Design and implement proactive and reactive risk management frameworks to predict, identify, and mitigate potential threats across the consumer transaction lifecycle.
- Work closely with engineering, data science, and Consumer teams to develop and refine risk requirements that align with business objectives and regulatory requirements.
- Leverage PayPal's extensive transaction data and advanced machine learning capabilities to analyze fraud patterns and develop effective mitigation strategies.
- Oversee the end-to-end product lifecycle, from ideation to deployment, ensuring timely delivery and continuous improvement of risk management solutions.
- Establish and track key performance indicators (KPIs) related to fraud rates, false positives, and customer impact to assess the effectiveness of risk strategies.
- Foster trust and cultivate strong relationships across the organization to drive collaboration, alignment, and consensus on strategic initiatives.
Qualifications :
6+ years of product management experience, driving end-to-end product development and delivering impactful solutions.Demonstrated passion for solving customer pain points through robust backend risk infrastructure, with a foundation in risk management principles and best practices.Strong technical acumen with a proven ability to push boundaries and deliver exceptional value to end users.Experience in early-stage product development, with a creative and agile approach to rapidly drive learning and deliver impact.Highly analytical and data-driven mindset, with the ability to define success metrics, track performance, and influence outcomes through quantitative insights.Great at cutting through the noise and zeroing in on what actually mattersyou know how to get to the heart of a problem fast.Proven ability to foster collaborative environments and build strong partnerships with cross-functional teams, including Engineering, Data Science, Vendor Partners, and fellow Product Managers.General understanding of digital payments, financial technology, and the broader fintech ecosystem.Prior experience in fraud or risk management is preferred but not required.