Business Development Executive

Business Development Executive

Job Details

Job Location

Chicago, IL

Remote Type

Hybrid

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$95000.00 - $105000.00 Base+Commission / month

Travel Percentage

Negligible

Job Shift

Day

Job Category

Sales

Job Description

STATEMENT OF PURPOSE : The Business Development Executive works with the Chief Strategy Officer and other key leadership and staff to drive organizational growth in alignment with The Chicago Lighthouse's strategy. Focused on achieving new business sales targets and financial targets, the position will play a valuable role in prospecting for new client opportunities, sales strategies and prospect targeting, sales material development, prospect relationship management, and lead, opportunity, and pipeline management and tracking. This position includes salary plus a competitive commission-based compensation package.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Accomplish new business development revenue goals for Social Business Enterprise;

Generate and follow up on leads for outsourced contact center services;

Responsible for sales production, performance and lead generation;

Partner with key support areas (i.e. Marketing, Communications, Human Resources, etc.) to ensure all client facing resources represent The Chicago Lighthouse's compelling mission and vision that is enabled to "come to life" by the Social Business Enterprise's success;

Develop and deliver Sales presentations and proposals;

Secure new contracts for our call center / service center business sector by promoting the organization exceptional; services in the medical call center and other contact center space :

Manage outreach initiatives for current contract enhancement opportunities, and new / prospective clients;

Scope and contract development, and execution;

Lead, opportunity and pipeline management and tracking :

Track all leads and opportunities in Lighthouses' CRM system;

Manage and report on prospect pipeline driving sufficient to achieve quarterly and annual sales targets;

Assist with goal setting and planning for social business enterprise team, including sales, financial, quality and customer satisfaction;

Serve as a passionate ambassador and advocate for The Chicago Lighthouse mission to serve blind, visuallyimpaired, disabled and Veteran communities;

Other duties as assigned.

Key Performance Objectives (What Success Looks Like In The Position)

Achieve and exceed annual revenue targets starting at $3.5M in year one, and growing to $4.5M in year two.

Build and manage a healthy pipeline of at least $5 million in qualified opportunities.

Engage clients by conducting a minimum of 50-70 initial discovery presentations and 30-50 more detailed and specifically tailored sales presentations / proposals per year to qualified prospects.

Maintain 100% logging of all sales activities in the CRM system on a weekly basis.

Partner with operations teams to ensure seamless delivery of client services.

Effectively communicate the organization's mission while selling BPO services to socially conscious partners.

Exhibit resilience, initiative, and confidence in navigating long sales cycles and overcoming objections.

QUALIFICATIONS :

4+ years of outside sales experience required;

Proven experience in selling contact center services to clients, with a focus on identifying needs and delivering tailored solutions;

B2B sales experience required;

Ability to create a sales pipeline, focusing on outsourced contact center services;

Must be willing to travel, including overnight travel required;

Strong ability to understand the impact of operational initiatives from a sales perspective;

Ability to prepare reports and use of appropriate mode of communication. Must be proficient at analyzing data, building reports and making recommendations based on data and trends;

Bachelor's degree in business administration or related field preferred;

Ability to multitask and meet tight deadlines;

Proven track record of lead generation, prospecting, and closing sales;

Proven success working in a fast-paced, high-growth environment;

Strong computer skills and understanding of spreadsheet software and CRM systems;

Self-motivated and comfortable working autonomously;

Excellent interpersonal and communication skills with the ability to communicate effectively with management and cross-functional teams;

Ability to build solid, lasting relationships with customers;

Hubspot experience a plus;

Sellling.com a plus;

Call Center experience a plus.

SKILLS & PROFICIENCIES :

Strong management of client relationships;

Excellent verbal and written presentation skills;

Strong comprehensive and effective sales planning and prospecting skills;

Experience utilizing CRM systems to manage prospects and sales pipeline;

A high degree of creativity in developing new approaches to our sales strategies;

Negotiation skills;

Detail-oriented;

Exceptional follow through;

Employee Benefits

BENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING :

10 days paid vacation

12 paid holidays

6 sick days accrued over the year

Insurance Eligibility the 1st of the month after 30 days of employment

Medical (~65% covered by the Chicago Lighthouse), dental and vision insurance offered

Short / long term disability

Life insurance 2x salary

Employee recognition events

Company matched 401(k) plan

Reasonably priced delicious food options on site (except at Glenview location)

The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse for People Who Are Blind or Visually Impaired maintains a strong policy of accommodation and a consistent practice of employing qualified individuals with disabilities. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.