Customer Outreach Specialist

Jobsite Solutions CorpNaples, FL, US

3 days ago

Job type

Full-time

Job description

Job Description

Job Description

Benefits :

401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Wellness resources

Were looking for a Customer Success to support our sales team and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed.

What Youll Do :

Provide excellent customer service (a must!) , mainly over the phone, approximetly 40-50 phone calls daily

Call vendors to verify information and ensure accuracy

Assist the sales team with follow-ups, lead updates, and customer touchpoints

Enter and manage data in HubSpot CRM

Update and analyze data from the ERP system to support sales and reporting

Track and analyze response rates and the effectiveness of different outreach strategies

Keep customer and vendor records accurate and organized

What Were Looking For :

Customer service experience is required

Familiarity with construction vendors or industry is a big plus

Strong communication skills and confidence making phone calls

Detail-oriented with accurate data entry skills

Experience with HubSpot or other CRM systems is helpful

Analytical mindset to track outreach results and share insights

Team player who is proactive and dependable

PDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation : $20.00 - $24.00 per hour

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Outreach Specialist • Naples, FL, US

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