Talent.com
HVAC Field Service Engineer (Cooling Systems)

HVAC Field Service Engineer (Cooling Systems)

VertivCedar Rapids, IA, US
7 days ago
Job type
  • Full-time
Job description

Job Description

POSITION SUMMARY

\n

A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Cooling CE is also required to maintain continuous communication with Area / District Offices, and direct manager.

\n

RESPONSIBILITIES

\n

ROLE

\n \n

  • Rely on direction to accomplish goals

\n

  • Perform a number of work-related tasks
  • \n

  • Capable of working under direct supervision or independently based upon training
  • \n

  • Maintain certifications per Job requirements
  • \n \n

    TECHNICAL

    \n \n

  • Render on site and phone assistance to customers.
  • \n

  • Communicate with National Technical Support on equipment issues
  • \n

  • Perform work related tasks according to company guidelines for scheduled maintenance
  • \n

  • Implement Field Change Notices according to published guidelines
  • \n

  • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
  • \n \n

    SAFETY

    \n \n

  • Operate in a safe manner in accordance with published safety guidelines
  • \n

  • Must wear appropriate PPE as per company guidelines and accordance with job duties
  • \n

  • Adhere to work hours policy guidelines – “14 hours rule”
  • \n

  • Report all work related accidents or injuries within 24 hours to the appropriate personnel.
  • \n \n

    ADMINISTRATION

    \n \n

  • Provide accurate and timely reporting according to company guidelines
  • \n

  • Timecards, expense reports, mileage reports, ticket closure, forms et al.
  • \n

  • Maintain individual inventory in accordance with company policy
  • \n

  • Maintain company property according to company policies
  • \n

  • Vehicle, credit cards, PPE, test equipment, laptop, pager, et al.
  • \n \n

    CUSTOMER SATISFACTION

    \n \n

  • Provide proper and adequate communication to internal and external customers
  • \n

  • Provide estimated time of arrival to the customer for where applicable
  • \n

  • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment
  • \n

  • Strive to provide all customers a “first time fix” for their equipment
  • \n

  • Maintain customer satisfaction rates according to company guidelines
  • \n

  • Attend Customer Meetings as required
  • \n \n

    PERFORMANCE

    \n \n

  • Maximize productivity by combining service opportunities
  • \n

  • Complete all work in an efficient and timely manner
  • \n

  • Capable of making technical and commercial decisions under pressure
  • \n

  • Properly evaluate site and equipment for appropriate billing status
  • \n

  • Maintain productive utilization rate according to company guidelines
  • \n

  • Perform inventory cycle counts according to company guidelines
  • \n

  • Adhere to company dress code and safety regulations
  • \n

  • Meet or exceed on-site response time requirements for each customer
  • \n

  • Understand and comply with company startup / escalation processes and procedures
  • \n

  • Maintain proper and adequate level of internal communications
  • \n

  • Managers, co-workers, Support Services, electronic communications, et al.
  • \n

  • Perform several work-related tasks
  • \n

  • Capable of working under direct supervision or independently based upon training
  • \n

  • Maintain certifications per Job requirements
  • \n \n

    \n

    QUALIFICATIONS

    \n \n

  • Required experience (one or more of the following)
  • \n

  • High School Diploma or G.E.D. equivalent
  • \n

  • HVAC – Certificate Program degree or equivalent experience in the field.
  • \n

  • Six years military experience in a related field
  • \n

  • Equivalent industry experience with EPA refrigerant license
  • \n

  • Basic electrical knowledge
  • \n

  • Interpersonal Skills
  • \n

  • Professional
  • \n

  • Reliable
  • \n

  • Team Player
  • \n

  • Familiarity with electrical / electronic test equipment and fundamentals
  • \n

  • Must be able to read and interpret electrical line diagrams and blueprints
  • \n

  • Working knowledge of OHM’s law and HVAC theory
  • \n

  • Technical skills
  • \n

  • Ability to make basic site evaluation skills to include : environmental temperature, and general operating conditions
  • \n

  • Elementary fix / repair techniques based on directed supervision
  • \n

  • Capable of completing tasks and return unit to full operating conditions based upon directed supervision
  • \n

  • Ability to summarize and report all work related tasks performed
  • \n

  • Strong skill sets :
  • \n

  • Communication skills
  • \n

  • Customer service skills
  • \n

  • Troubleshooting skills
  • \n

  • Safety procedures
  • \n

  • Organizational and planning skills
  • \n

  • Computer skills
  • \n

  • Mechanical aptitude
  • \n \n

    \n

    PHYSICAL & ENVIRONMENTAL DEMANDS

    \n \n

  • While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
  • \n \n

    \n

    Notes : Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

    \n

    \n \n

  • Extreme cold (below 32
  • \n

  • Extreme heat (above 100
  • \n

  • Noise Level (Medium / High need to shout to be heard)
  • \n

  • Working around moving machinery (fork-lifts, tractors)
  • \n

  • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
  • \n

  • Work outdoors (no effective protection from weather)
  • \n \n

    \n

    WORKING CONDITIONS : \n \n

  • Travel is required
  • \n

  • Flexible schedules (weekends, evenings, and holidays)
  • \n

  • May have on-call responsibility
  • \n

  • Valid driver’s license
  • \n

  • Must be at least 18 years old
  • \n \n

    \n

    The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

    \n

    OUR CORE PRINCIPALS :   Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

    \n

    OUR STRATEGIC PRIORITIES

    \n \n

  • Customer Focus
  • \n

  • Operational Excellence
  • \n

  • High-Performance Culture
  • \n

  • Innovation
  • \n

  • Financial Strength
  • \n \n

    OUR BEHAVIORS

    \n \n

  • Own It
  • \n

  • Act With Urgency
  • \n

  • Foster a Customer-First Mindset
  • \n

  • Think Big and Execute
  • \n

  • Lead by Example
  • \n

  • Drive Continuous Improvement
  • \n

  • Learn and Seek Out Development
  • \n \n

    \n

    \n

    At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

    \n

    Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to  help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com / Careers

    \n

    Work Authorization

    \n

    No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

    \n

    \n\n \n \n #LI-TW1 \n \n \n\n

    \n

    \n

    #LI-JH1

    \n

    #LI-DNI

    Create a job alert for this search

    Field Service Engineer • Cedar Rapids, IA, US

    Related jobs
    • Promoted
    Service Advisor

    Service Advisor

    Rexco Equipment, IncCedar Rapids, IA, US
    Full-time
    Are you ready to join a dynamic team at Rexco Equipment, Inc.As our Service Advisor, you'll be at the heart of our customer relationships, solving problems and building loyalty through exceptio...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    HVAC Cooling Customer Engineer - Cedar Rapids, IA

    HVAC Cooling Customer Engineer - Cedar Rapids, IA

    VertivCedar Rapids, IA, United States
    Full-time
    A Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products.The Cooling CE is required to establish, promote and maintain excellent rapport ...Show moreLast updated: 13 hours ago
    • Promoted
    • New!
    Field Service Engineer 2

    Field Service Engineer 2

    IntuitiveIowa City, IA, United States
    Full-time
    At Intuitive, we are united behind our mission : we believe that minimally invasive care is life-enhancing care.Through ingenuity and intelligent technology, we expand the potential of physicians to...Show moreLast updated: 11 hours ago
    Residential HVAC Service Technician

    Residential HVAC Service Technician

    Brandt Heating and Air ConditioningIowa City, IA, USA
    Full-time
    Quick Apply
    Brandt Heating and Air Conditioning.Residential HVAC Service Technician.This position also assists with training maintenance and service technicians. Do you enjoy providing a high-quality customer e...Show moreLast updated: 30+ days ago
    HVAC Technician

    HVAC Technician

    Purple DriveCedar Rapids, IA, Iowa, USA
    Full-time
    About the Role : Join a leading field service team supporting Liebert HVAC / Cooling systems.Who We're Looking For : ...Show moreLast updated: 12 days ago
    Mechanical Systems Engineer

    Mechanical Systems Engineer

    GpacIowa City, Iowa, United States
    Full-time
    Quick Apply
    We are seeking a Mechanical Systems Engineer to design, analyze, and deliver mechanical systems for buildings (HVAC, plumbing, fire protection, etc. The ideal candidate will work closely with multid...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Field Service Engineer

    Lead Field Service Engineer

    SaluteEly, IA, US
    Full-time
    Across the data center industry – from deployment, through operations and maintenance, to decommissioning – Salute is the industry leader of delivering global data center services execu...Show moreLast updated: 30+ days ago
    • Promoted
    Adjunct - HVAC

    Adjunct - HVAC

    InsideHigherEdCedar Rapids, Iowa, United States
    Full-time +1
    To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions. Kirkwood Community College’s Industrial Technologies Department is se...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Engineer – Entry Level (UPS / HVAC)

    Field Service Engineer – Entry Level (UPS / HVAC)

    Delta Electronics AmericasCedar Rapids, IA, United States
    Full-time
    Delta, founded in 1971, is a global leader in power and thermal management solutions.We provide innovative, energy-efficient systems for data centers, telecom, industrial automation, building autom...Show moreLast updated: 4 days ago
    • Promoted
    Field Service Engineer - Entry Level (UPS / HVAC)

    Field Service Engineer - Entry Level (UPS / HVAC)

    Delta Electronics AmericasCedar Rapids, IA, US
    Full-time
    Delta, founded in 1971, is a global leader in power and thermal management solutions.We provide innovative, energy-efficient systems for data centers, telecom, industrial automation, building autom...Show moreLast updated: 6 days ago
    • Promoted
    Field Service Engineer

    Field Service Engineer

    Trumpf, Inc.Cedar Rapids, IA, United States
    Full-time
    As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu...Show moreLast updated: 25 days ago
    • Promoted
    Field Engineer

    Field Engineer

    Ames ConstructionCedar Rapids, IA, United States
    Full-time
    Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial gener...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Field Service Engineer - Des Moines, IA

    Field Service Engineer - Des Moines, IA

    PacksizeIowa City, IA, United States
    Full-time
    Field Service Engineer - Des Moines, IA.Schedule : M-F Dayshift with occasional overnights.Packsize is redefining the way businesses and their customers use and experience packaging around the world...Show moreLast updated: 11 hours ago
    HVAC Service Tech

    HVAC Service Tech

    Solon Heating and Air ConditioningSolon, IA, USA
    Full-time
    Quick Apply
    We're Looking for the Right Person.Some jobs feel like a checklist.This one is built to energize you! We're seeking a skilled and customer-focused individual to join our growing team.Solon Heating ...Show moreLast updated: 13 days ago
    HVAC Service Technician

    HVAC Service Technician

    Aire ServTiffin, IA, US
    Full-time
    If you’re an experienced HVAC Service Technician and one of your favorite parts is seeing a satisfied customer, we have an immediate opening for an HVAC Technician. This is a customer-facing, reside...Show moreLast updated: 2 days ago
    Field Service Technician (PES)

    Field Service Technician (PES)

    Pepsi Beverages CompanyCedar Rapids, IA, United States
    Full-time
    Pepsi Equipment Services (PES) Job Preview Video .This position will cover the Marshalltown area, candidate must live or be willing to drive to that area daily. A skilled position responsible for in...Show moreLast updated: 30+ days ago
    • Promoted
    Field Engineer

    Field Engineer

    ActalentCedar Rapids, IA, United States
    Full-time
    Be among the first 25 applicants.The Field Engineer will be responsible for developing HVAC layouts using design documents and equipment submittal data for field applications.The role includes revi...Show moreLast updated: 1 day ago
    • Promoted
    Field Service Engineer

    Field Service Engineer

    SaluteCedar Rapids, IA, United States
    Full-time
    Across the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute is the industry leader of delivering global data center services executed with mil...Show moreLast updated: 30+ days ago