Assistant Spa Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite - and it's easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Assistant Spa Manager

Full-time

Beverly Wilshire, A Four Seasons Hotel

The Beverly Wilshire, A Four Seasons Hotel is looking for an Assistant Spa Manager who will oversee and support the day-to-day operations of the Spa, Fitness and Pool. The ideal person shares a passion for excellence and infuses enthusiasm into everything they do. This position has the opportunity to shape the guest's experience by providing exceptional knowledge and service in support of our world-renowned hotel and spa. Work authorization for the location is required.

Join Our Team

Located at the intersection of Wilshire and Rodeo, an international cast of personalities comes together amid urban buzz, Hollywood glamour and a sophisticated California vibe. Experience CUT, Wolfgang Puck's, and become part of an iconic hotel of the Four Seasons Portfolio.

Work on a team that is built on mutual respect, collaboration, excellent service and passion for providing above and beyond guest experiences. Four Seasons gives employees the same level of care as we expect to be shared with guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.

The Role

The Assistant Spa Manager helps manage and oversees the daily activities of the Spa, Fitness and Pool. The Assistant Spa Manager supports all aspects of the department including: interviewing and training staff, monitoring all areas to ensure cleanliness, consistency and execution of standards such as Forbes and LQA, seamless guest experience, coordinating daily schedules and overall flow of business. The Assistant Spa Manager creates and is aware of current market trends and is able to motivate the team to sell Spa Retail in a creative and successful manner. Also, will comply with any other additional requests and duties that may arise pertaining to the department operations and asked by the Director of Spa.

Job Functions

• Manage and oversee all department areas (Spa Front Desk, Fitness Facilities, Pool Experience, Locker Rooms, Tranquility Lounges, Treatment Rooms, and Spa Retail).
• Interview and select job applicants as well as effectively supervise, discipline and give performance evaluations for spa employees.
• Foster positive employee morale.
• Ensure Forbes 5 Star accolade is achieved each year
• Responsible for the administration of goods, requisitions, inventories, storage and cost effective usage of all department related products, according to standards and budget to ensure for smooth operation.
• Responsible for scheduling, time off requests and future business schedule
• Oversee the operation of equipment and cleanliness in all spa areas and coordinate special requirements with Housekeeping, Laundry, and Engineering.
• Effectively integrate the Spa with the Hotel operations wherever possible and in accordance to the direction of the Spa.
• Monitor the quality and timeliness of all communication generated by the Spa Department
• Monitor operating supply funds for the Department and generate necessary purchase requisitions.
• Participate in regular staff meetings to keep employees informed of hotel policies and changes, as well as ways to increase sales and service.
• Create retail purchase orders in accordance to pars and budget. Organize and facilitate monthly and quarterly retail inventory.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee Book.
• Keep the Spa Director informed about the department, all employees' performance, and guests' concerns and comments.
• Participation with external events that represent the Spa Philosophy.

What You Bring...

We are looking for individuals who have a thorough knowledge of Spa and wellness, excellent leadership skills and strong interpersonal skills. Applicants are required to have two to three years of previous employment in a related leadership position.

What to Expect: You Will...

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Salary: $75,000.00 - $82,000.00

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons - visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf