Senior Product Manager, Registrar

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations

Atlanta, US; Austin, US; Denver, US; New York, US; Seattle, US; Toronto, Canada; Washington DC, US; Lisbon, Portugal; London, UK

About the Role

Cloudflare Registrar is a core part of the Cloudflare experience, offering customers a simple and secure way to register and manage their domains. Using Cloudflare, customers register and renew domains at-cost and do not pay any mark up fees.

As the product leader for Cloudflare Registrar, you will own the vision, strategy, and execution for this key service, directly contributing to Cloudflare's mission and growth. This is not a typical product manager role. Not only will you be responsible for the product strategy and vision, but also the overall success of the registrar business.

Problems you may face

How can we deliver a best-in-class domain registration and management experience that seamlessly integrates with Cloudflare's broader suite of security, performance, and reliability services?

How do we drive adoption and encourage domain transfers into Cloudflare, while also recognizing that registering a domain is often our customers' first step in their Cloudflare journey?

How do we strategically position Cloudflare Registrar in a competitive market, leveraging our unique strengths while ensuring sustainable growth?

How can we streamline the complexities of domain transfers, renewals, and compliance across various TLDs and registry requirements?

How do we effectively manage the operations and financial performance of the Registrar business, working closely with finance and registry partners?

As the Senior Product Manager for Registrar, you'll partner closely with dedicated engineering, design, legal, compliance, finance, and go-to-market teams. You will own the Registrar business, collaborating extensively with Finance to ensure its financial health and strategic alignment. At the same time, you'll be expected to contribute to a high-performance culture and citizenship at Cloudflare - sharing your knowledge and energy to accelerate the organization.

Key Competencies

Business & Product Vision and Strategy :

Define and communicate the vision, strategic direction, and goals for Cloudflare Registrar.

Roadmap Prioritization :

Develop and maintain a product roadmap that balances core registrar functionality, user experience improvements, new feature development, compliance requirements, integrations, and financial objectives.

Operation and Financial Oversight :

Work closely with finance and registry partners to manage costs, forecasting, and reporting for the Registrar business.

Champion of the customer :

Conduct qualitative user research through customer calls and surveys to understand the needs, workflows, and challenges of domain owners. Additionally, gather feedback internally from various channels and customer-facing teams to develop insights on customer challenges and new product requirements.

Cross-functional Partnership :

Collaborate with engineering, product design, and context experience design to draft and review product requirement documents, design specs, and engineering specs. Partner extensively with Finance, Legal, Compliance, Marketing, Sales, Customer Support, and Business Intelligence to ensure successful product launches, user adoption, regulatory adherence, and financial success.

Data-informed Decisions :

Create dashboards to analyze user behavior, registration / transfer / renewal funnels, experiment results, and key financial metrics (revenue, margin, costs). Collaborate with the business intelligence team to analyze backend metrics impacted by new features and business initiatives.

First-class Execution :

Gets things done and has a track record of driving excellence, impact, and managing complex projects end-to-end.

Bonus Points

Strong history of impact

Experience managing a product line with P&L responsibility and experience collaborating closely with finance teams

Deep understanding of the domain name system (DNS), ICANN policies, registry operations, and the broader domain registration industry.

Data-fluency - there is no team of analysts at Cloudflare. Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others?

Engineering fluency - while it's not required, we tend to find success with candidates who have a technical background, formal or otherwise. You don't need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen would be super helpful

At Cloudflare it's pretty helpful to understand how the Internet really works at layers 2 through 7. If you don't have this, be prepared to speak with mastery about another realm of similar complexity.

Compensation

Compensation may vary based on location and level. This role is eligible to participate in Cloudflare's equity (RSU) program.

New York, Seattle, & Washington D.C. estimated salary : $192,000 - $234,000 (Senior Level)

Austin & Colorado estimated salary : $170,000 - $208,000 (Senior Level)

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost.

Athenian Project

In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

Short‑Term Experience

We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer‑focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Equal Employment Opportunity

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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