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Director, Technical Programs

Director, Technical Programs

PayPalChicago, IL, US
8 days ago
Job type
  • Full-time
Job description

PayPal Engineering Operational Program Leader

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

This job provides strategic leadership and direction for the organization's engineering operational programs. This role involves aligning engineering initiatives with business objectives and driving program success through effective management of engineering, technical, and procurement activities.

Essential Responsibilities :

  • Scope : The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
  • Develop and implement the strategic vision for engineering operational programs.
  • Oversee the planning and execution of engineering programs.
  • Ensure alignment of engineering programs with business goals.
  • Manage and mentor program managers and engineering teams.
  • Monitor program performance and drive continuous improvement.
  • Communicate program status and strategic initiatives to executive leadership.
  • Manage program budgets and financials.

Minimum Qualifications :

  • Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Proven ability to manage large, complex engineering programs.
  • You should be a self-starting leader and very familiar / knowledgeable about best practices surrounding product development lifecycle, product release practices, and go-to-market, ideally in payments / fintech. You are adept at instituting new processes and building ways of working that bring teams together to work more efficiently together. You are a uniter, someone who can connect with teams across the organization at all levels, and you are able to differentiate between loose ends that will work themselves out from critical path issues that need to be escalated and address with an executive audience. You are detail-oriented, great at execution, and a strong project manager. You are a positive and effective communicator at all levels.

    Core Responsibilities :

  • Familiarity with the product development life cycle and knowledgeable about the role of product management, product marketing, commercialization and the requirements to be established prior to engaging operational teams
  • Work closely with Program Management Team and Product teams to manage the handoff from Product to Operational Readiness in a smooth and efficient way
  • Own the product delivery and operational plan for cross-functional teams and lead periodic cross-functional meetings to review status, celebrate successes and highlight / escalate issues
  • Focus on establishing the product readiness function and ensuring components required to support launch are in place and effectively communicated to the necessary teams
  • Able to discern key issues to escalate to executive stakeholders in a concise manner and work to address them by assembling key teams and individuals to troubleshoot or problem solve
  • Monitor and report on status of alpha / beta testing / feedback and potential downstream impacts on timing for Commercial Execution teams
  • PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

    The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https : / / www.paypalbenefits.com .

    The US national annual pay range for this role is $169,500 to $291,500

    PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https : / / careers.pypl.com / contact-us .

    For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

    At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important assetyou. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

    We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https : / / www.paypalbenefits.com .

    Click Here to learn more about our culture and community.

    PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

    Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

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