Site Manager

Job Description

Job Description

Site Manager

Self Storage One / Apartment Services, Inc. – Westminster, MD

Full-Time | Travel Between Properties May Be Required | Some Weekend Availability

Job Overview :

Apartment Services, Inc. is seeking a dependable and organized Site Manager to oversee the daily operations of one of our self-storage offices. The Site Manager is responsible for ensuring exceptional customer service, maintaining property condition and security, managing payments and auctions, and supporting corporate reporting and communication.

Key Responsibilities :

• Oversee daily site operations, including opening and closing procedures, auctions, administrative tasks, and corporate reporting
• Greet and assist customers with rental payments, service requests, and general inquiries
• Maintain open communication between the site, service, and corporate staff to ensure teamwork and efficiency
• Inspect the property and grounds regularly to ensure cleanliness, functionality, and security
• Create service requests as needed after inspecting buildings and vacant units
• Ensure all security systems are functioning properly
• Process payments and complete administrative tasks such as filing paperwork and client invoices
• Manage U-Haul operations and maintain all related services
• Maintain the highest level of readiness for all unit types across the site
• Exhibit a professional and approachable demeanor with customers and staff
• Suggest and implement approved marketing or discounting strategies to improve occupancy
• Manage the unit vacate and inspection process
• Coordinate with local law enforcement or courtesy patrol as needed for security concerns
• Maintain and reconcile the site’s petty cash fund
• Oversee delinquency management in accordance with company policies
• Ensure full compliance with Maryland State auction guidelines, including the sale of goods
• Perform other related duties as assigned

Qualifications :

Requirements :

Benefits Offered :