Business Development Associate

Business Development Associate

The Business Development Associate (BDA) energetically participates in driving our sales engine and growing our business. With a passion for attracting new clients and building solid relationships, the BDA conducts extensive market research, develops business strategies, and pitches, and forges new business opportunities. The ideal candidate is resourceful, organized, and motivated to increase sales, enhance CSG's reputation, and innovate ways to solve our customers' biggest business challenges. The BDA will have an energetic, can-do attitude and be comfortable working in a metric-driven environment. A transparent path to professional growth will keep high performers motivated to deliver.

We are looking for a Business Development Associate who will :

• Identify and help to develop strategic relationships with partners or potential customers
• Conduct market research for existing and prospective clients
• Drive pipeline growth by following up and nurturing marketing campaigns and leads
• Coordinate appointments, meetings, and calls between customers and Client Business Executives and Sales Directors
• Assist in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting
• Leverage phone and email for prospecting with key metrics around setting qualified first sales interactions and next step calls leading to proposals or pipeline
• Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings
• Leverage insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business that drive further discussions with CSG
• Pre-qualify prospects based on company's business model, current strategic initiatives, and "CSG customer fit" guidelines
• Collaborate with Sales Directors, Marketing, Product, and Services to ensure consistent messaging to customers, and help them gather the voice of the customer information to continue to evolve our product and solution offerings
• Assist with drafting sales prospecting plans, sales pitches, presentations, reference material, and other documents as required
• Facilitate a feedback loop with Marketing team to ensure customer and industry insights can be leveraged in campaigns

Is this opportunity right for you? We are looking for candidates who have :

CSGer Perks & Benefits

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Position Pay Range : $48,664.86-$77,863.78

This role is eligible for a bonus opportunity.

Location(s) : United States Remote

Accommodation : If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and / or testing processes.

Our Guiding Principles

Impact : Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.

Integrity : Do what's right for our customers and our people while being authentic. We treat everyone with trust and respectthat's just who we are.

Inspiration : Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Our culture is award-winning : CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.