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Account Manager, PM Sales

Account Manager, PM Sales

RK IndustriesDenver, CO, US
30+ days ago
Job type
  • Full-time
Job description

Service Account Executive

This Service Account Executive role is perfect for a client-focused professional who thrives on building relationships and driving service growth. You'll manage key customer accounts, identify new opportunities, and ensure smooth delivery of preventative maintenance and facility services, all backed by RK's award-winning safety, ISO-certified standards, and strong family-owned culture.

RK Industries (RK) is a second-generation family-owned business built on hard work and strong values. Led by brothers Rick and Jon Kinning, we take pride in delivering a wide range of hands-on services including construction, manufacturing, custom fabrication, and building services. With seven specialized business units working in close coordination, we ensure every job is done right from start to finish. Our proven methods, focus on safety, and commitment to quality help bring our customers' biggest ideas to life.

Position Summary

First point of contact for all assigned RK Service customers in the assigned territory. Prepare / oversee accurate service project, maintenance and T&M scope letters. Facilitate the transfer of information to the Service Projects and Operations Teams ensuring that there is a clear understanding and transfer of up-to-date information. Identify possible issues and coordinate solutions.

Role Responsibilities

  • Scope summaries
  • Pricing analyzes
  • Customer relations
  • Client complaint resolution
  • Market strategy control
  • Client reports

Qualifications

  • Identify possible problems / issues and coordinate solutions.
  • Prepare / oversee accurate scope letters.
  • Facilitate the transfer of projects to the Service Projects Team.
  • Ensure that all services provided by RK Service meet customer requirements.
  • Show demonstrable, regular contact and support to and with assigned customers.
  • Create scope summaries that clearly define project and maintenance contract pricing and responsibilities.
  • Explain and define pricing and scope to our clients. Be the RK Service representative to ensure that there is a clear understanding & transfer of up to date information.
  • Offer solutions and gather information to keep the project and maintenance contract scope clear and within budget.
  • Gather jobsite information to provide estimating with all relevant data to insure an accurate bid on all assigned customer projects and maintenance.
  • Attend job walks in coordination with Service Projects Team.
  • Indirect supervision. Requires the use of advanced techniques and knowledge within his / her function.
  • Applies diversified knowledge of applicable principles and practices to a broad variety of assignments.
  • Makes decisions independently regarding complexities and methods.
  • Supervision and guidance related largely to overall objectives, critical issues, new concepts and policy matters.
  • Liaison to groups within and outside of his / her organization with responsibility to act independently regarding matters pertaining to his / her function.
  • College / University graduate preferred with 7 years relevant experience or equivalent combination of skills and experience.
  • What Sets RK Industries Apart

  • Safety : Our unmatched culture of safety is our foremost core value, guiding everything we do each day : Health, Safety, & Environmental
  • Awards : Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry : Accreditations & Recognition
  • Benefits : RK Industries offers competitive benefits to support your growth and well-being : Benefits & Rewards
  • Philanthropy : RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation : RK Foundation
  • Development : Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program : RK University & RK Apprenticeship Program
  • Applications are accepted on an ongoing basis. RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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