Mobile Homeless Outreach Specialist

Description

Through our offices in Boston and Malden, ABCD's Housing and Homelessness Prevention Department supports people in their search and works to prevent families from entering homelessness by providing housing counseling. The Mobile Homeless Outreach Specialist identifies unsheltered homeless individuals in the Mystic Valley through direct street outreach activities and community referrals.

Key Responsibilities

• Responsible for identifying unsheltered homeless individuals in the Boston area through direct street outreach activities and through community referrals from mental health, hospitals, local law enforcement and municipalities and other social service agencies.
• Work collaboratively with the Mobile Homeless Outreach Coordinator to conduct outreach in the community, focusing on those who are most vulnerable. Outreach will occur in identified “hot spots” in Boston neighborhoods at times when individuals are most likely to be found, including early morning and evenings.
• Complete a Vulnerability assessment tool to determine vulnerability and acuity of individuals during street outreach as well as other outreach and referral processes.
• Assist the homeless with accessing resources and make referrals for additional support services, continuing to engage with the unsheltered homeless until shelter or permanent housing is obtained.
• Provide advocacy for homeless when they encounter barriers.
• Collaborate with other agencies in the region to provide team outreach services.
• Maintain complete client records, daily activity logs, mileage logs, neighbor-related data tracking systems and other reports as directed.
• Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of services and resources to homeless.
• Attend team meetings, case conferences, training workshops and community meetings as needed.
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

Why Work Here

ABCD is the shortest distance between two points — from where you are to where you want to be. Discover the tools and resources you need to move from poverty to stability and from stability to success.