Lead Senior Salesforce Administrator

At Brightwheel, we believe that early education shapes the future by enhancing childhood outcomes. We are on a mission to provide high-quality early education for every child. We support teachers in the classroom, engage parents in their children's development, and empower the small businesses that represent the backbone of the $175 billion early education sector. Trusted by tens of thousands of providers, Brightwheel stands as the leading technology brand in early education.

We are a passionate and talented team dedicated to customer focus. Our culture reflects our Leadership Principles, and we operate as a distributed team with remote members across all US time zones, as well as select offices in the US and internationally. Our notable investors include Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others.

We are looking for a systems-minded architect who is excited about speed and scalability. You will possess deep Salesforce expertise combined with a pragmatic approach to system design. Your AI-first mindset will help automate and enhance team workflows, and your mentoring skills will elevate the capabilities of your colleagues. Ultimately, you will thrive by designing systems that empower teams to achieve greater efficiency and effectiveness.

Responsibilities

• Oversee the technical architecture and design of our Salesforce and GTM systems.
• Lead and expand integrations with systems such as ChiliPiper, Hubspot, Outreach, Gong, and more.
• Champion the adoption of AI tools within the systems team to enhance delivery and impact.
• Architect scalable business logic and lead routing systems to support numerous users.
• Collaborate with the Director of Operations Technology to establish a long-term systems vision.
• Streamline and optimize our systems landscape through diligent tool evaluation.
• Guide junior administrators to improve their skills and foster their development.
• Implement measurable enhancements in team productivity, shifting the organization from reactive to proactive systems planning.

Qualifications

Brightwheel is dedicated to fostering a diverse and inclusive workplace and is an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. To protect our applicants, please be aware of potential recruiting scams impersonating Brightwheel. All legitimate communications will come from @mybrightwheel.com addresses, and we will never request payment or sensitive personal information during our hiring process. If you suspect fraudulent contact, please report it to security@mybrightwheel.com. Thank you for helping us maintain a safe applicant community.