Account Director, Ad Tech

ArtBot (part of Critical Mass)

The Account Director is the face of ArtBot for all client and agency teams that sit within their remit. They are responsible for all work that gets delivered and for ensuring the maintenance of strong relationships with clients, media, and creative agencies.

You Will :

Expectation (within first 12 months)

• Responsible for growing, nurturing, and maintaining key client and agency relationships. They should have regular check-ins with senior stakeholders, both virtually and face-to-face, as well as be proactive when any pain points occur and provide solutions to ensure the client's trust in ArtBot.
• Ensuring the value of ArtBot's DCO offering is continually being pushed forward and developed through regular reviews of client KPIs and objectives. They should understand the client's business needs and communicate all of ArtBot's offerings in order to further add value.
• Responsible for ensuring their team members feel motivated, valued, and trusted to deliver the work that is required of them, including conducting regular 1-2-1 check-ins (at least bi-weekly) with their direct reports. They also need to work with SAMs / AMs to identify gaps in skillsets within their team and organize appropriate training,
• Developing client growth roadmaps and ensuring ArtBot's agenda is pushed to all stakeholders, both client and agency with the aim of cross-sell or up-selling where appropriate to expand ArtBot's working relationships with clients or agencies.
• Ensuring scopes of work, billing, invoicing, and retainers are kept up-to-date and informing senior management of any changes to client commercials both via the tracker and via email / meetings.
• Supporting the roll-out and adoption of all ArtBot processes and ways-of-working and ensuring their team are working in the way that is expected of them. They should also be maintaining strong peer-to-peer relationships with other ADs and senior team members to ensure best practices and opportunities for improvements are being shared.

Expectation (beyond 12 months)

You Have :

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren't limited to, a candidate's experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$100,000-$130,000 USD

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based : If Canada based :

If U.K. based :

If Costa Rica based :