Temp Receptionist $29-$30
Forrest SolutionsCosta Mesa, CA, US1 day ago
Job type
- Full-time
Job descriptionTrack all visitors, including vendors, visiting employees and guests Manage parking and vehicle logs and records Coordinate security access cards for employees and vendors Welcome event guests and assist with visitor badges Assist with tracking employee on-boarding / off-boarding processes Manage incoming and outgoing courier and other packages or mail as required Support the annual management plan by accomplishing key performance indicators Perform ad hoc facilities assignments and other tasks as needed Monitor the reservation system and room inventory Regularly inspect guest rooms and public areas to maintain high cleanliness and presentation standards. Handle meeting room prep-work, including setting up spaces (configurations) for meetings Disinfect desk and technology, restocking office supplies, and change out name plates for the next user of a hoteling office Support VIP and client meetings with meeting supplies, catering requests and room set up. Assist with the following duties : registration, name tags, handout, pads and pens, bottle of water, guest Wi-Fi, etc. Utilize checklist to ensure all setups are done to perfection : Provide real-time support for meetings, checking in with meeting organizers before meetings begin and providing a floor-based point of contact for additional support Experience : Minimum 2 years previous customer service-related experience Flexibility : We look for flexibility and positive attitude in managing shifting daily priorities and high volume of guests People Person : The best part of serving others is creating experiences for them that go beyond the expected Excellent Communicator : Providing amazing experiences requires the ability to communicate professionally and passionately. Multi-tasker : Knows how to multi-task while ensuring consistent and elevated guest experiences and accuracy Technology and Tools : Proficient in a range of information technology tools and platforms Minimal Physical Activity : Ability to perform minimal physical activity such as carrying small packages
Job Description
The Guest Services Ambassador is responsible for the delivery of amazing guest experiences at the Sheppard Mullin Century City office. We’re looking for enthusiastic individuals to create best-in-class reception & hospitality experiences for employees, business clients, community members and interview candidates. Be at the heart of our reputation for extraordinary guest services!
Key Responsibilities
Core functions include :
- Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day!
- Create memorable experiences with a warm, welcoming personality
- Take initiative to proactively address guest needs and answer questions
- Share your personal passions and knowledge of the area, the office, office services, spaces, and amenities available to guests and help them feel welcome and productive
- Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests’ needs
- Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency
- Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills
Additional responsibilities include :
» All pens, markers, and writing pads refreshed and room fully stocked (beverages, napkins, etc.)
» Dusting and wipe downs
» Clean all glass surfaces
» All blinds and chairs in perfect alignment and in working order
» All electronics in working order and wires hidden or neatly organized
Qualifications :
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Receptionist • Costa Mesa, CA, US
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