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SUPERVISOR CHILDREN'S AMBASSADOR- CUSTOMER SERVICE - 2ND SHIFT

SUPERVISOR CHILDREN'S AMBASSADOR- CUSTOMER SERVICE - 2ND SHIFT

Children's WisconsinMilwaukee, WI, United States
8 hours ago
Job type
  • Full-time
Job description

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin : https : / / www.instagram.com / lifeatcw /

Role & Responsibility :

  • Responsible for the day to day operations of the Welcome Center Team, Surgery Family Waiting, and Patient Transport assuring service excellence and compliance with the established policies and procedures.
  • Coordinates the activities of staff in support of the hospital on all three shifts.

Schedule :

  • Oversight of Casual & 2nd Shift
  • 13 : 00 - 21 : 00 coverage with some flexibility depending on the needs of the team and team meetings onsite from time to time
  • Coverage of one weekend shift / month
  • Education, Certification & License :

  • Requires a high school education or equivalent.
  • Bachelors Degree in human services / business or related field preferred.
  • Current CPR certification- Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required.
  • Skills & Experience :

  • Three years customer service or related experience. Supervisory or leadership experience preferred.
  • Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and / or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

    Certifications / Licenses :

    BLS-Basic Life Support Healthcare Provider - American Heart Association / American Red Cross / National Health & Safety Association