Identity Services Co-Op

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

This US-based remote opportunity will require periodic travel to our corporate headquarters in Johnston, RI, which is part of the greater Providence area.

With a large college-age population, Providence offers a vibrant arts and entertainment scene that includes local theatre and music, collegiate and minor league sporting events, and excellent restaurants, and we're not that far from the breathtaking RI beaches!

Schedule

Must be able to work full time 37.5 hours a week for 6 months January - June.

Hours : 9am to 5pm EST Monday- Friday

FM is hiring an Identity Services Specialist Co-Op to join our team for the Spring 2026 school term, full-time for 6 months January – June!

This is a great opportunity for students that are motivated to apply their classroom experience, professional attitude, and personal ambition. You will get firsthand experience while earning college credits and getting paid!

As an FM Identity Services Specialist Co-op, you will be a member of the Identity and Directory Services Team. This team is responsible for handling Microsoft Active Directory and associated technologies. You will perform daily operations for identity and directory services technologies to support enterprise identity, authentication, and authorization services (such as Microsoft AD, Identity Federation, PKI, MFA). These operational activities include supervising ticket queues, responding to incident tickets received from the service desk, processing change requests and resolving technology issues.

Day to day support activities could include :

Setting up users with Multi Factor Authentication (MFA)

Troubleshooting access to Password Management application

Account issues vary from restoring accounts, fixing issues with Single Sign On (SSO)

Tackle Active Directory Domain Services

Tackle Active Directory Federation Services

Fix Active Directory Certificate Services

Education

Must be enrolled as a full-time student studying Computer Science, Cyber Security, Information Technology, MIS or related degree program degree during the Spring 2026 Semester to be considered.

Technical Skills

Strong team players who can work independently when needed and have a proven understanding of basic concepts in at least one technology field (i.e., Networking, Systems Administration, End-User Support, Development, etc.

Experience with Microsoft Windows Operating Systems (Server 2012 / 19, etc.)

Experience with Microsoft Windows Active Directory

Experience with Microsoft Azure

Experience with PowerShell is a plus!

Soft Skills

Have strong written, verbal, and interpersonal communication skills

Organized, diligent, and analytical

Able to generate creative ideas to address problems and improve work methods

Able to demonstrate high personal work standards and a sense of urgency about results

Able to learn quickly on the job

The hiring range for this position is $24.00 to $33.00 per hour. The final salary offer will vary based on geographic location, individual education, skills, and experience.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.