09-26 Program Coordinator, Professional and Continuing Education

Program Coordinator

The Program Coordinator, CSU Professional & Continuing Education, supports the planning, implementation, and growth of online and off-campus noncredit and certificate programs across our noncredit portfolio. The Program Coordinator collaborates closely with internal teams and stakeholders to support procedures and tasks. This position supports planning, logistics, system upkeep, and ensures implementation and success.

The varied and broad responsibilities of the Program Coordinator are based on the programs and initiatives required to successfully deliver and support noncredit education. This position plays an integral role in the management and administration of current and future programmatic offerings, as well as the management of processes and projects within the unit. Professional interaction with internal and external partners and occasionally with learners is a key element of this position.

This position is eligible for fully remote work.

Required Job Qualifications

Bachelor's degree (or High School Diploma / GED plus equivalent combination of education and experience).

Minimum of 2 years of experience in program coordination, logistics, operations, or administrative support.

Demonstrated ability to :

Manage multiple tasks with excellent attention to detail.

Communicate effectively across teams.

Use tools such as spreadsheets, tracking tools, learning systems, or content platforms.

Follow established procedures and improve them when possible.

Strong organization and planning skills.

The successful candidate must be legally authorized to work in the United States by the proposed start date; the Learning Innovation Team will not sponsor a visa for this position.

Preferred Job Qualifications

Experience working in an educational, nonprofit, or learning-centered environment.

Familiarity with customer relationship management (CRM), learning management systems (LMS), or digital badging tools.

Capacity to work independently, problem-solve, and ask thoughtful questions that improve outcomes.

Essential Duties

Job Duty Category : Offering Support Administration

Duty / Responsibility :

Provide operational support for Professional & Continuing Education programs, such as :

Track existing contracts, SLAs, etc. and send reminders to program manager / s for review.

Execute contracts, SLAs, etc.

Enrollment tracking and reporting.

Execute Invoices and tracking (external and sponsor enrollments).

Support scheduling process each term.

Data entry.

Communicate with partners, learners as needed, and Professional & Continuing Education team.

Percentage Of Time : 60%

Job Duty Category : Operational Management

Duty / Responsibility :

Evaluate and enhance processes to better support staff, faculty, and learners. Manage updates and documentation in collaboration with Professional and Continuing Education Program Managers.

Oversee key operational workflows and ensure timely resolution of partner and learner needs through cross-unit collaboration.

Percentage Of Time : 30%

Job Duty Category : Continuous Improvement and Alignment

Duty / Responsibility :

Use reflection, evaluation, and feedback loops to guide future growth.

Work collaboratively with internal support units as an active contributing member to improve learner experience, efficiencies, and effectiveness of OEE and its partners by identifying gaps and implementing solutions.

Percentage Of Time : 10%

Application Details

Special Instructions to Applicants

For full consideration, all materials must be received no later than 11 : 59 PM Mountain Time on Monday, December 1, 2025. Please submit the following to apply :

Resume

Cover letter addressing how professional experiences align with identified required and preferred qualifications of the position

All applicants will be contacted approximately 15 working days after the deadline regarding their status. Next steps and interview dates will be shared to those moving forward. Four professional references will be requested of applicants that advance in the interview process. References will not be contacted without prior notification to candidates.

For questions regarding the application process, contact the Talent Acquisition office at HR_TA@colostate.edu. For questions regarding the job vacancy, responsibilities, and salary, please contact Shelby Lisen at shelby.lisen@colostate.edu.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Conditions of Employment : Pre-employment Criminal Background Check (required for new hires), Valid Driver's License, Travel

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

References Requested