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Patient Intake Assistant (Westex)

Patient Intake Assistant (Westex)

Workforce Solutions Permian BasinMidland, TX, United States
12 hours ago
Job type
  • Full-time
Job description

Job Summary : We are seeking a detail-oriented and compassionate individual to join our team as a Patient Intake Assistant at our Urgent Care Center. In this crucial role, you will be responsible for ensuring a smooth and efficient intake process for our patients. The ideal candidate will possess excellent organizational skills, strong interpersonal abilities, and a commitment to providing exceptional patient care.

Responsibilities : 1.Patient Check-In :

  • Greet and assist patients during the check-in process, ensuring a welcoming and efficient experience.
  • Collect and verify patient demographic information, insurance details, and medical history.

2.Vital Signs Measurement :

  • Perform basic vital sign measurements, including blood pressure, temperature, and pulse, adhering to established protocols.
  • Documentation :

  • Accurately record patient information in electronic health records (EHR) systems.
  • File and organize patient documents, maintaining confidentiality and compliance with healthcare regulations.
  • Insurance Verification :

  • Verify insurance coverage and eligibility, explaining benefits and financial responsibilities to patients.
  • Assist patients in completing necessary forms and documentation.
  • Appointment Scheduling :

  • Coordinate and schedule follow-up appointments or additional tests as directed by healthcare providers.
  • Communicate appointment details and instructions to patients.
  • Patient Communication :

  • Provide clear and concise information to patients regarding wait times, procedures, and any other relevant details.
  • Answer patient inquiries and address concerns, escalating issues when necessary.
  • Collaboration with Healthcare Team :

  • Assist healthcare providers with non-invasive medical procedures within the scope of the role.
  • Prepare examination rooms and ensure they are stocked with necessary supplies.
  • Cleaning and Maintenance :

  • Maintain cleanliness and orderliness of the patient waiting area and examination rooms.
  • Follow established protocols for infection control and safety.
  • Billing Support :

  • Collect and process patient payments, providing receipts and maintaining accurate financial records.
  • Collaborate with billing personnel to address any billing-related inquiries or discrepancies.
  • Other duties may be required as assigned.
  • Qualifications :

  • High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
  • Previous experience in a healthcare setting, preferably in a patient-facing role.
  • Strong organizational and multitasking skills.
  • Excellent interpersonal and communication abilities.
  • Familiarity with electronic health records (EHR) systems.
  • Basic understanding of medical terminology and procedures.
  • Ability to maintain patient confidentiality and adhere to HIPAA regulations.
  • Empathetic and patient-centered approach to healthcare services.
  • If you are passionate about providing exceptional patient care in a fast-paced urgent care setting and possess the skills required for this role, we encourage you to apply for the position of Patient Intake Assistant. Join our team in making a positive impact on the health and well-being of our community.

    Required Attire : Grey Scrubs and Closed Toe Shoes (No Crocs); No visible tattoos.

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    Intake Assistant • Midland, TX, United States

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