Sr Product Manager, AI Strategy

Product Manager

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Key Responsibilities

• Product Strategy and Vision : Craft, communicate, and advocate a distinct product vision and strategy for Sales and Support technologies, integrating AI to enhance customer engagement.
• Market Research and Analysis : Undertake meticulous market research to uncover customer needs, market trends, and competitive landscape. Employ these observations to guide product development and positioning.
• Roadmap Development : Build and maintain a detailed 4-quarterly product roadmap that aligns with business goals and customer needs. Prioritize features and improvements based on impact and feasibility. Present roadmap progress and insights to senior leadership and cross-functional collaborators.
• Cross-functional Collaboration : Collaborate closely with engineering, UX designers, sales, legal, and support teams to ensure successful product development and launch. Facilitate communication, alignment, and collaboration across distributed teams and geographies.
• Customer Engagement : Work with customers & key team members to gather feedback, grasp problems, and validate product concepts. Apply this feedback to propel continuous improvement and innovation.
• Performance Metrics : Define and track critical metrics to measure product success and identify areas for improvement and innovation. Use data-driven insights to make informed decisions.
• AI Thought Leadership : Recognize opportunities where AI can significantly change the transactional digital-human exchanges. Define creative solutions that improve the transactional sales and support processes. Keep abreast of the most recent AI advancements and integrate them into product development. Work together with business, engineering, and data science teams to prototype, validate, and launch AI-powered features that boost automation, personalization, and efficiency.

Qualifications

Why Join Us

If you are enthusiastic about product management, possess a solid Sales and Support tech background, and see the possibilities of Generative AI, we invite you to apply. Join us in influencing the future of customer experience!