Training Content Developer

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary

Training Content Developer 1 will be responsible for designing, developing, and maintaining engaging training materials and documentation that support our organizational goals and enhance employee performance. This role involves collaborating with subject matter experts to gather information and ensuring that all training materials and supporting documentation are aligned with company standards and best practices. The Training Content Developer 1 will play a crucial role in delivering high-quality training experiences that drive employee growth and development. Additionally, this position will continuously evaluate and update training materials to ensure they remain current and relevant. Their work will directly impact the success of GU training programs and contribute to the overall development of Granite employees.

Responsibilities:

• Collaborate with experts to gather information and understand training needs.
• Design and develop interactive and engaging training content, including e-learning modules, instructional videos, and written materials.
• Utilize various authoring tools and software to create high-quality training materials.
• Ensure all training content is aligned with company standards and best practices.
• Continuously evaluate and update training materials to ensure they remain current and effective.
• Assist in the delivery of training sessions and workshops as needed.
• Monitor and analyze feedback from training participants to improve content and delivery methods.

Required Qualifications:

• Bachelor's degree in education, Instructional Design, or a related field.
• 1-2 years of experience in training content development or instructional design.
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software.
• Strong writing, editing, and proofreading skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and meet deadlines.
• Attention to detail and a commitment to producing high-quality work.

Preferred Qualifications:

• Experience with Learning Management Systems (LMS).
• Knowledge of adult learning principles and instructional design methodologies.
• Familiarity with graphic design software (e.g., Adobe Photoshop, Illustrator).