People Operations Associate

Job Title :

• People Operations Associate Location & Duration : In Person, M-F (Occasional Saturday) Compensation Range : $58,000 – $75,000 Reports to : HR Director The People Operations Associate will be an on-site cornerstone of our team, working Monday through Friday with occasional Saturdays at our New York HQ.
• This role requires a self-starting professional who thrives in a fast-paced, startup environment and isn’t afraid to roll up their sleeves.
• You’ll drive day-to-day people operations, keep our headquarters running smoothly, and support recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise.
• The ideal candidate sees difficult projects not as roadblocks but as opportunities for growth and innovation, and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities.
• Responsibilities People Operations Support the team with day-to-day HR functions including onboarding, employee relations, and compliance, clear responses, and escalating complex issues to appropriate parties.
• Manage the onboarding and offboarding processes end-to-end.
• Maintain accurate and confidential HRIS / payroll data, personnel files, run regular audits, and process data / process changes.
• Support critical HR processes including benefits administration, leave of absence (LOA) management, background checks, and required compliance training / attestations.
• Support the team with day-to-day HR functions including onboarding, employee relations, and compliance.
• Maintain accurate employee records and HR systems (Rippling, Notion) while ensuring data integrity.
• Assist with benefits administration, HR reporting, and preparation of employee communications.
• Help develop and implement HR policies and procedures in line with labor laws and company standards.
• Conduct studio visits and provide employees with guidance on HR policies, processes, and resources.
• Office Management (HQ) Oversee daily operations of the New York HQ office, ensuring a welcoming and productive environment.
• Manage office supplies, vendor relationships, and facility needs (maintenance, security, IT coordination).
• Plan and execute office events, team gatherings, and employee engagement activities.
• Serve as the point of contact for office-related inquiries and ensure a positive on-site experience for employees and guests.
• Recruiting Coordination Assist with scheduling of interviews across departments, ensuring a seamless candidate experience.
• Assist with job postings, applicant tracking, and communication with candidates as needed.
• Partner with hiring managers, Recruiting and Learning & Development team to support the hiring process and onboarding of new team members.
• Support the recruiting team with pre-employment paperwork.
• Attributes You are a self-starter.
• You take initiative, thrive in a startup environment, and naturally look for ways to improve processes without waiting for direction.
• You are solution-oriented.
• Challenges energize you—you see complex projects as opportunities for growth and innovation and adapt quickly when priorities shift.
• You are organized.
• You keep systems, schedules, and spaces running smoothly, balancing multiple tasks while maintaining attention to detail.
• You are service-minded.
• You anticipate the needs of employees and leaders, proactively creating a supportive, well-functioning workplace.
• You are a skilled communicator.
• Whether interacting with candidates, employees, or vendors, you listen carefully, speak clearly, and write effectively to ensure clarity and trust.
• You have strong professional integrity.
• You take ownership of your work, handle sensitive information with discretion, and follow through on commitments.
• You are adaptable and collaborative.
• You embrace change, welcome feedback, and build positive relationships across departments to achieve shared goals.
• You embody a people-first mindset.
• You genuinely care about creating an inclusive, engaging environment where employees can thrive.
• Experience Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. 2 - 6 years of experience in HR, office management, or people operations (internships included).
• Strong organizational skills and attention to detail, with the ability to prioritize and multitask.
• Excellent communication and interpersonal skills; able to build rapport across teams.
• Proficiency in Microsoft Office Suite; familiarity with Rippling, Notion, and applicant tracking systems is a plus.
• Ability to handle sensitive and confidential information with discretion.
• A proactive, solutions-oriented mindset with a positive, team-first attitude.   Powered by JazzHR