Innovation starts from the heart. At Edwards Lifesciences, were dedicated to developing ground-breaking technologies with a genuine impact on patients lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions. This role plays a critical role in driving strategic decision-making and operational efficiency by analyzing complex data sets, identifying trends, and delivering actionable insights. This role collaborates closely with cross-functional teams to understand business needs, develop analytical frameworks, and support key initiatives. The Senior Analyst is expected to lead projects, mentor junior analysts, and contribute to the continuous improvement of analytical tools and processes. Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.
How you will make an impact :
- Leads efforts to reengineer and optimize business processes and systems by assessing business needs and developing, proposing and implementing technology solution options. Act as a Subject Matter Expert (SME) in business processes in the area of responsibility.
- Leads, identifies, designs, and implements information systems to meet business process requirements.
- Leads and manages enhancements and small to medium sized projects.
- Configures and tests systems to execute features, integration, and reporting.
- Serves as liaison between business process owners in Business Units, Functional Groups, Regions and IT. Enable super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization.
- Works with stakeholders in developing ROI based business cases for enhancements and small projects.
- Other duties as assigned by Leadership.
What youll need (Required) :
Bachelor's Degree in computer science or related field, 4 years experience related experience ORMaster's Degree or equivalent in computer science or related field, 2 years experience related experienceWhat else we look for (Preferred) :
Strong ability to manage and deal with different cultures and nationalitiesStrong analytical and logical problem-solving skillsStrong interpersonal relations, written & verbal communication skillsOrganizational and project management skills a plusPossess and display sound judgment; initiative; flexibility and detail-orientationAbility to develop and maintain business and technical documentationProvide mentorship to lower level Business System AnalystsStrong documentation skillsCompetent in handling multiple tasks with attention to detail, and perform duties with minimal supervisionAbility to adapt to new technologiesAbility to adapt to rapidly changing environmentAbility to map, troubleshoot, and optimize interfaces with multiple systemsExperience working in complex, matrixed and global business environmentExperience managing small to medium IT projectsExperience with FDA guidelines for Software Quality and Systems Validation requiredExperience with Good Manufacturing / Good Documentation Practices (GxP) processes requiredProven expertise in usage of MS Office SuiteStrong documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectivesPrior experience working in complex global business environmentPrefer experience with FDA guidelines for Software Quality and Systems Validation is a plusSubstantial understanding and knowledge of enterprise information systems such as ERP, PLM, CRM, QMS, etc (such as JDE, SAP), PLM (TeamCenter, Agile), MES (such as CAMSTAR, APRISO, etc), CRM (such as ) APS (such as JDA, Manugistics, i2, SAP), QMS (such as Pilgrim, TrackWise, Master Control), LIMS (such as Labware), Calibration and Maintenance (such as Blue Mountain or Maximo) preferredExperience with identifying, integrating, and managing SaaS solutions and external vendorsAdhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence / controlEdwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. Through breakthrough technologies, world-class evidence and partnerships with clinicians and healthcare stakeholders, our employees are inspired by our patient-focused culture to deliver life-changing innovations to those who need them most.
Edwards Lifesciences is an equal opportunity employer. We believe that diversity and inclusion are essential to creating an environment where all our employees can grow and thrive. Guided by our values of integrity and service, we are committed to maintaining a culture of inclusivity and belonging by creating a welcoming workplace for people of all backgrounds.
Edwards Lifesciences is committed to providing reasonable accommodations and adjustments to individuals with a disability or neurodivergence. If you need an accommodation or adjustment during the application, interview, or hiring process, please see the disability accommodation section below.
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