Development Services Supervisor- Inspections

Development Services Supervisor

The Town of Holly Springs is seeking a Development Services Supervisor for our development inspections team. This position is responsible for coordinating and inspecting advanced, technical and complex development construction activities such as utility and roadway infrastructure inspections as well as supervising, evaluating and determining work priorities for staff to ensure successful installation of utilities including potable water, reclaim water, sanitary sewer, and roadways in accordance with the Town's growth goals, ordinances and standards. Reports to the Development Services Manager Development Construction. Works independently with general guidance from the Manager to ensure coordination of objectives and priorities of the department. Supervises development construction staff on day-to-day operations The work schedule is business hours with occasional evenings and weekends. The starting annual salary is $77,463.50 (Grade M).

Holly Springs is a fast-growing community located in the Research Triangle region of North Carolina. Our Town's vision is to provide an unmatched quality of life that reflects the joys of small town living in a safe, family-friendly community that residents and businesses are proud to call home. The Town of Holly Springs, North Carolina is a full-service municipality, located on the southwest side of Raleigh in Wake County.

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

• Supervises, evaluates and determines work priorities for the Development Inspectors in accordance with their assigned duties and responsibilities to ensure successful operation; conducts performance reviews and completes associated personnel actions. Recommends employee transfers, promotions, disciplinary action and discharge.
• Provides leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to Town residents and businesses.
• Ensures enforcement of State laws, local ordinances, and other regulations pertaining to municipal operations.
• Serves in the absence of the Development Construction Manager by attending meetings and serving as the Division representative at staff meetings and providing guidance with interpretations of the Engineering Design and Construction Standards (EDCS).
• Assists the Development Construction Manager in the preparation of the Department's Community Investment Plan request and Annual Budget recommendations including future staffing projections and department needs; provides justification and associated supporting data.
• Provides training and instructions for new hires, managers and implements new employee work plans. Delegates responsibility to staff and monitors their performance. Addresses day-to-day issues and questions; initiates employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate.
• Provides leadership and management to all assigned staff. Supervises the work of and monitors and evaluates on-going performance of staff members; assesses and makes recommendations of training needs.
• Exercises judgment and provides interpretation of codes, standards, and ordinances for team members and design professionals specifically related to processes and technical guidance associated with transportation, utilities, land disturbance, and other engineering elements of development.
• Facilitates conflict resolution and negotiations between multiple stakeholders during the development construction process on items related to public utilities, transportation and other development related requirements.
• Makes critical determinations that have significant financial and scheduling consequences for the development community and the Town prior to public utilities and infrastructure becoming town assets.
• Responds to Division Manager and Development Construction Manager inquiries regarding matters related to the Town and ensures that Manager and Council directives are carried out.
• Conducts research and prepares reports of proposed solutions or recommended courses of action, if requested.
• Provides coordination of Town functions within the framework of a single, efficient governmental unit and recommends reorganization, development of new functions, or abandonment of old functions to the Town Council to improve coordination of Town operations; responds to situations or complaints that indicate lack of coordination.
• Exercises vision and creativity in approaches to planning, coordination, and problem solving within the development construction realm.
• Coordinates the transaction of certain administrative business with Federal, State and local officials.
• Performs development inspections as needed.
• Other duties as assigned.

Knowledge of local government operations and administration. Knowledge of principles and practices of modern management, public administration, municipal finance and budgeting, public policy development, and community relations. Extensive knowledge of the principles of development construction, site and utility design Extensive knowledge of the processes of development construction and ability to relay that to developers, engineers, contractors and other staff Ability to establish and maintain effective working relationships with employees, the development community, community groups, Town officials and the general public. Considerable skill in discussing and describing issues in a clear, concise, and easily understood manner to people unfamiliar with the topic. Ability to read and interpret site, grading, utility construction, and roadway plans. Ability to perform field and office work required to assist in problem solving and provide assistance in decision making to inspectors. Ability to provide leadership to committees and staff, facilitate meetings, build consensus, and work collaboratively with developers, town officials, and the community regarding development and related proposals. Knowledge of the theories, principles, and practices of public administration. Knowledge of State and local government legislative procedures. Knowledge of Federal and State programs as they relate to municipal operations. Knowledge of community dynamics including intergovernmental relations, civic organizations, and special interest groups. Knowledge of management and supervisory principles and practices, including program planning, contract requirements, budgeting, direction, coordination, and evaluation. Knowledge of principles, procedures, and techniques of labor contracts and negotiations. Knowledge of the Town and Department's operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations. Knowledge of principles and practices of budgeting, fiscal management, project management principles and techniques. Ability to effectively utilize the principles of strategic planning. Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues. Ability to research and analyze detailed information and make appropriate recommendations. Ability to develop department goals and objectives. Ability to plan, develop, implement, and evaluate projects and programs. Ability to develop, interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department specific documents. Knowledge of management and supervisory practices & principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time off, and maintaining personnel records. Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner. Ability to instruct and train in methods and procedures. Ability to organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines. Ability to establish and maintain accurate records of assigned activities and operations. Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision. Ability to think quickly, maintain self-control, and adapt to stressful situations. Knowledge of current office practices and procedures. Knowledge of computer software consistent for this position. Ability to perform mathematical calculations required of this position. Ability to communicate clearly, concisely and effectively in English in both written and verbal form. Skill in researching and understanding complex written materials. Ability to prepare and maintain accurate and concise records and reports. Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations. Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing. Ability to handle sensitive interpersonal situations calmly and tactfully. Ability to maintain professionalism at all times. Ability to maintain effective working relationships with individuals within and outside the organization. Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations. Ability to work the allocated hours of the position and respond after hours as needed.

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor. This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms. Must possess the visual acuity to examine and work with construction plans, maps, charts, and detailed materials, operate a computer, inspect sites regarding development construction issues, and do extensive reading. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Work may require mobility over rough or difficult terrain. Work is performed daily both in and outdoors under all weather conditions and includes exposure to inclement weather, noise, vibrations, airborne materials, and active construction sites.

Minimum Required Qualifications : Associate degree in engineering, construction management or other related degree Five (5) years' progressively responsible experience in