A company is looking for a Trust and Safety Specialist I.
Key Responsibilities
Monitor and investigate flagged users, listings, and transactions for potential abuse, fraud, or policy violations
Review and action user reports related to prohibited items, harassment, impersonation, or policy breaches
Moderate platform content for compliance with marketplace policies and brand-specific guidelines
Required Qualifications
2+ years experience in Trust & Safety, Content Moderation, or Marketplace Operations
Experience using Trust tooling or platforms (e.g. Zendesk, Riskified, Stripe)
Ability to balance enforcement with empathy and overall business risk in user-facing decisions
Comfortable handling ambiguous, fast-changing environments
Specialist Trust Safety • Springfield, Missouri, United States