Restaurant & Pool General Manager

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Join to apply for the General Manager of Restaurant & Pool role at Four Seasons

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About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Located on the southeastern coast of the pristine island of Lana'i, lies the secluded retreat of Four Seasons Resort Lana'i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lana'i, a kid's club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

RESTAURANT & POOL GENERAL MANAGER

The Four Seasons Resort Lana'i is looking for a Restaurant & Pool General Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams' have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

What You'll Do

Our Restaurant & Pool General Manager oversees our Malibu Farm Restaurant and Pool outlets. They will be directly responsible for the operation's, which include, but not limited to the following :

• Select, train, evaluate, lead, motivate, and manage all Pool & Restaurant employees, including supervisors and assistant managers, ensuring compliance with service standards and company culture.
• Maintain a strong and consistent presence on the floor, providing team recognition, ensuring high guest engagement, and addressing concerns or special requests with professionalism and care.
• Ensure the quality, consistency, and presentation of all food and beverage offerings, and maintain expert-level knowledge of wines and spirits.
• Collaborate closely with the Director and Assistant Director of Pool & Beach, as well as the Chef de Cuisine, to develop innovative menus and maintain product excellence.
• Control labor and operating expenses through efficient scheduling, accurate budgeting, strategic purchasing, and inventory management.
• Ensure team members have a full understanding of the food and beverage menus, including wines; train and onboard new employees on all standards, policies, and procedures.
• Conduct regular inspections of the outlet's physical condition and equipment, making and implementing recommendations for improvements to ensure operational excellence and guest satisfaction.
• Oversee cleanliness and maintenance of all operational areas, ensuring a safe and pleasant environment for guests and team members alike.
• Manage food & beverage programs across both outlets, assisting with the delivery of food & beverages to guests to enhance the overall dining experience.
• Support guest seating processes to maintain smooth flow and create a warm, organized welcome experience.
• Perform additional tasks or projects as assigned by management.
• Participate in regular operational meetings to promote coordination and collaboration across departments.
• Covering all food and beverage departments if needed.
• And More!

What To Bring

Join Our 'ohana & Enjoy Our Amazing Benefits

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana'i, visit us :

Twitter : https : / / twitter.com / FSLanai

Facebook : https : / / www.facebook.com / FourSeasonsResortsLanai

Instagram : https : / / www.instagram.com / fslanai /

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https : / / eeoc.gov / sites / default / files / migrated_files / employers / poster_screen_reader_optimized.pdf

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

Travel Arrangements and Hospitality

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