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Key Account Manager - Industrial Mobility.

Key Account Manager - Industrial Mobility.

MANN+HUMMELRaleigh
30+ days ago
Job type
  • Full-time
Job description

Job Description

Role Summary

This is an onsite position based at our location in Raleigh, NC OR Gastonia, NC OR Portage, MI.

Main Tasks

The Key Account Manager (KAM) - Industrial Mobility is responsible for maintaining the relationship and business development of the assigned customer (including responsibility for Profit & Loss) and steering the business

The Key Account Manager is the representative of the customer voice within MANN+HUMMEL

Act as the main interface to the customer, especially for all commercial issues and needs to maintain the relationship to the customer

Preparation of sales opportunities : establish customer intimacy, identify leads and opportunities based on commercial and technical aspects

Support and execute the dedicated customer strategy

Work with the customer on standard products as well as customized solutions

Initiate and lead the business acquisition process

Follow-up business opportunities even before receiving an RFQ or providing an initiative offer through the quotation and decision phase (won or lost order) until the product launch, if applicable and check the customer development afterwards

Customer specification : check feasibility regarding technical, commercial, legal, and timing dimensions also by involving other relevant internal functions

Submit quotations and negotiate individual pricing in alignment with standards and superiors

Negotiate customer specific contracts in alignment with superiors and legal department

Constantly check the fit between customers’ expectations and demands and MANN+HUMMEL’s offer (technical, commercial, ecological wise) including the documentation of deviations and negotiation with the customer

Analyze competitive situation in the market segment(s) the customer is active and compare the situation of MANN+HUMMEL and other market players at the customer on a regular basis

International / Global) projects : involve all relevant functions and act as the interface between customer and internal functions to drive the project forward

Conduct won or lost order analysis for selected projects including the lessons learned with the corresponding team

Work and align with the Global Key Account Manager on the strategies and necessities to have success

Manage disputes and overdue customer payments

Manage internal project teams

Other duties assigned

Your Profile

Education :

Bachelor’s Degree in Engineering, Business Administration, or a related field

Experience :

3+years of relevant business experience in the automotive industry

Suitable customer commercial experience in Program Management or Sales

Required Skills :

Customer orientation, organization and coordination skills, self-initiative and ability to work under pressure

Responsible, respectful, and can adapt to very dynamic situations

Ability and willingness to work off hours when necessary

Strong and assertive, while respectful

Conflict management, good communicator, and negotiation skills

Strategic, creative and innovative

Must be able to travel locally, domestic, and international as necessary

Ability to utilize MS Office (Excel, Word, PowerPoint), SAP, etc.

Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.