Systems Engineer - Senior

Systems Engineer

As a Systems Engineer, you will be responsible for supporting a team engaged in providing engineering and technical support in a mission-critical Windows-based environment to users world-wide in support of the mission! Click APPLY to be contacted about this position and find out more details. What You Will Be Doing :

• Assisting with the design of the organization's technology architecture and implementation of hardware and software infrastructure.
• Supporting a team to plan and implement Exchange platform upgrades and understanding the customer environment to be able to modify standard deployment packages conforming to the unique security architecture in place.
• Evaluating the current environment and supporting creation of a platform roadmap, analyzing system performance, and recommending corrective and preemptive actions.
• Conceptualizing, designing, and implementing solutions to problems reported or discovered, and continuously improving the quality of service provided by the email infrastructure.
• Delivering timely and high-quality solutions to customer problems and requests focusing on root cause analysis, prevention, and knowledge transfer.
• Helping with the analysis of migration to new Exchange server environments.
• Responding to customer requests to correct or modify malfunctioning applications.
• Investigating issues with applications, servers, and storage.
• Reporting to division management the status of issues, corrective actions being taken, and the resolution of investigations.
• Initiating and participating in triage meetings to share knowledge with other engineers and efficiently resolve customer problems.

group id : 90901937