Infusion Center Coordinator

Job Description

The Infusion Center Coordinator organizes and maintains the daily schedule to meet the needs of patients and physicians of the medical staff at facilities in the Baptist Health Care organization as well as externally. This position is available as a resource and communicator for physicians, patients, department, and hospital personnel, visitors, etc., regarding the overall daily operations of the department. This position maintains all medical records and files. This position works with centralized scheduling to organize schedules and orders through Order Facilitator ensuring all appointments have orders and authorizations. This position obtains and inputs data required for outpatient appointments, ensures all patients are checked-in and cycle visits are correct with orders. This position is responsible for making check-out appointments when the patient has an order.

Responsibilities

• Greets all customers; courteously answers the phone with a greeting, the name of the department, identification and demonstrates and attitude of helpfulness. Transfers calls when appropriate, and takes accurate messages.
• Arrive patients as needed to tracking board. Ensure correct visit and armband for treatment.
• Ensures all patient appointments have an attached order and authorization
• Performs a variety of administrative functions.
• Initiates and maintains department files of case records, correspondence, reports and resources.
• Anticipates equipment and supply needs.
• Contacts appropriate people for repair of equipment and machines.
• Monitors waiting room and cleans / organizes when necessary.

Qualifications

Minimum Education

Minimum Work Experience

Required Skills, Knowledge and Abilities

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.