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Insurance Customer Service Rep

Insurance Customer Service Rep

Farmers Insurance Valley DistrictSimi Valley, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Description

Farmers insurance group is interested in motivated individuals who want to be a part of a team environment with advancement opportunities. This job would require customer service skills, some sales skills, time management, organization and the ability to work in a cohesive team atmosphere.

We are looking for candidates who currently reside in or are from Simi Valley and the San Fernando Valley and surrounding areas.

Benefits

Hourly Base Salary Based on Experience

Career Growth Opportunities

Hands on Training

Mon-Fri Schedule

Responsibilities

Key Responsibilities :

  • Client Engagement : Build and maintain relationships with clients by providing exceptional customer service and regular communication.
  • Sales : Identify customer needs, recommend suitable insurance products, and close sales to meet or exceed sales goals.
  • Product Knowledge : Develop an in-depth understanding of our insurance offerings, including home, auto, life, health, and business policies.
  • Quoting & Proposal Preparation : Provide accurate insurance quotes and customized proposals to potential and existing clients.
  • Cross-Selling : Identify opportunities to cross-sell additional products to enhance customer coverage and meet agency objectives.
  • Compliance : Ensure all sales and service activities comply with company and industry regulations.

Requirements

Qualifications :

  • Proven experience in customer service or related field (insurance experience preferred but not required).
  • Property & Casualty license preferred
  • Licensing course reimbursement
  • Strong interpersonal and communication skills with a client-focused attitude.
  • Self-motivated and goal-oriented with excellent time-management skills.
  • Ability to work independently and collaboratively within a team.
  • Familiarity with CRM systems and basic computer skills.
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    Customer Service Rep • Simi Valley, CA, US