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Manager, Retail Generative Artificial Intelligence (GenAI)
Manager, Retail Generative Artificial Intelligence (GenAI)Charles Schwab • Westlake, TX, US
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Manager, Retail Generative Artificial Intelligence (GenAI)

Manager, Retail Generative Artificial Intelligence (GenAI)

Charles Schwab • Westlake, TX, US
16 hours ago
Job type
  • Full-time
Job description

Manager, Retail Generative Artificial Intelligence (GenAI)

We are seeking a Manager for the Retail GenAI business function. As a Manager, you will have the opportunity to :

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Responsibilities

  • Set Retail GenAI strategy & vision :

Conduct market & strategic analyses to identify opportunities for GenAI product development

  • Define business goals and partner with product owners to translate into a clear vision for product development
  • Set the strategic priorities and roadmap for product development and ensure cross-firm alignment
  • Obtain funding and resources needed to execute on strategic priorities
  • Support Retail GenAI initiative execution :
  • Define the project structure and stand-up the implementation program

  • Lead execution on non-technical workstreams (e.g., marketing & education, legal & compliance, field enablement)
  • Support product and technical execution partners in strategic decision making (e.g., cross-project trade-offs, Retail-wide prioritization)
  • Partner on change management efforts :
  • Support rollout of GenAI applications across the Retail business

  • Partner with field enablement to drive adoption and realize productivity benefits
  • What You Are Good At

  • Structured problem solving : You can bring order to an ambiguous problem, break it down into key components, and provide a framework that focuses on what matters
  • Analysis / decision support : You can identify the key information needed to make a decision and can either find answers or partner with others to obtain them. This includes quantitative analysis of costs and benefits
  • Storytelling and executive communication : You can communicate a strategy through executive-level materials, tailoring your message to the audience
  • Sequencing work into a series of steps : You can identify current position, destination, and steps to reach it
  • Planning and executing large & complex projects : You can organize workstreams into a program with timelines, governance, and handoffs to technology domains
  • Attention to detail : You track next steps and open questions to ensure nothing falls through the cracks; you perform quality checks on your own work
  • Adapting : You adjust quickly to unexpected changes in priorities
  • Learning : You rapidly ascend the learning curve on new topics
  • What You Have

  • Required Qualifications :
  • 2+ years of work experience in Strategy and / or Client Experience
  • Bachelor's degree
  • Superior communication skills, both written and verbal, with demonstrated ability developing materials and effectively presenting information
  • Strong sense of urgency and a proactive approach
  • Superior analytical skills, creativity in problem solving, and attention to detail
  • Strong proficiency in PowerPoint and Excel
  • Personal and professional alignment with Schwab's vision and values, with a strong interest in our business
  • Preferred Qualifications (but not required)
  • Prior experience in financial services, including experience with financial markets, products, and technology
  • What's in it for you

    At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

    We offer a competitive benefits package that takes care of the whole you – both today and in the future :

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Sales and Business Development
  • J-18808-Ljbffr

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