LEGOLAND CA Day Security Guard PT

What you'll bring to the team

Scope of Job : Maintain a safe and secure environment for guests and MCs, (Model Citizens / Employees), whilst also observing all Safety and Security procedures.

Key Objectives :

Provide a high level of customer service to all MCs and guests while providing them a secure environment. Will complete injury / incident reports and ensure safety and security compliance throughout the Resort.

Essential Functions :

1. Operations

Maintains access control

Patrols Park, Hotel, Sea Life Aquarium and all employee areas

Writes detailed and accurate incident / injury reports

Responds to calls for service including but not limited to :

Disturbances

Lost children

Intoxicated / disorderly persons

Lost / stolen items

Theft

Vandalism

On-property traffic collisions

Medical incidents (alongside Park Health Services team)

Fire / panic alarms

Money escorts

Key assists

Suspicious person reports

Operates Park Dispatch Center (utilizing CAD operating system)

Surveillance of Resort utilizing CCTV system

Guest screening at park entrances (bag checks)

Employee / vendor exit screening

2. Financial

Will work alongside Profit Protection team to investigate and document instances of theft, ticket scalping, or related issues

Provide surveillance (both in uniform and in plain clothes

3. People

Provide excellent service and customer / guest relations to all MCs and Park guests

Respond to guest disturbances and deescalate situations. If unable to deescalate, activate CPD.

4. Health & Safety :

Will provide CPR, basic First Aid, & AED use to guests and MC’s when necessary

Record “Near Miss” incidents and enter into reporting system

Assist with Facility Inspections and Safety Audits

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.

Qualifications & Experience

Excellent communication skills, reasoning and interpersonal skills are required in this job. Excellent phone, radio and person to person communication skills are essential to this position. Prior theme park experience is helpful.

The ability to remain calm under pressure and in high stress situations is required.

Must be at least 18 years of age

Must have a valid Driver’s License with a safe driving record

Must be willing to work flexible hours including evenings, weekends, holidays and graveyard to support park operations

Must have current CA Guard Card or the ability to obtain one before starting

Must have a valid CPR / First Aid / AED certification or the ability to obtain one before starting

Physical Requirements :

Sitting - Occasionally (1 - 33%)

Standing - Constantly (67 - 100%)

Walking - Constantly (67 - 100%)

Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%)

Twisting - Occasionally (1 - 33%)

Bending - Occasionally (1 - 33%)

Squatting / Kneeling / Crawling / Climbing - Occasionally (1 - 33%)

Pulling - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Wrist Deviation (Side to Side) - Frequently (34 - 66%)

Hand / Wrist Repetitions (Up and Down) - Frequently (34 - 66%)

Reaching - Frequently (34 - 66%)

Grasping - Simple : >

50 pounds

Manual Dexterity / Strength - Gross motor, moderate - heavy strength

Manual Dexterity / Strength - Fine motor, moderate - heavy strength

Pushing - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)

Visual Requirements :

Close eye work (small figures)

Color discrimination

Minimal color discrimination - Not applicable

Normal color discrimination

Other : Depth perception, distance vision, ability to focus

Hearing Requirements :

Hearing Requirements - Special requirements, able to consistently fulfill communication needs

(alarms, phone ringing, conversation, clear acuity within 100 feet)

Working Conditions :

Temperature - Between 16 and 95 degrees

Crawl Space / Cramped Postion - Exposed

Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%)

Driving - Frequently (34 - 66%)

Noise (Loud / Repetitive,

(Specify any other requirements or restrictions that should be considered)

The duties & physical requirements listed above are intended only as illustrations of the various types

of work that may be performed. The omission of specific statements of duties & physical requirements

does not exclude them from the position if the work is similar, related or a logical assignment to the

position.

Benefits

Pay Range

Compensation between USD $19.25 / Hr.-

Submit a Referral (https : / / hourlycareers-na-merlinentertainments.icims.com / jobs / 10886 / legoland-ca day-security-guard-pt / job?mode=apply&apply=yes&in_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

Location (Country-State-City) US-CA-Carlsbad

Job ID 2025-10886

Employment Type Part-Time

Offer / Contract Type At Will (US Only)

Location Name LEGOLAND California

Job Locations US-CA-Carlsbad