Compliance Reporting Specialist

Job Description

Job Description

On-Site

M-F

POSITION OVERVIEW :

The Compliance Reporting Specialist will be part of a centralized reporting function who is responsible for a wide range of duties related to maintaining accurate and time-sensitive records and reports to jurisdictional agencies, Probation Officers and clients in states where LifeSafer, Monitech and Guardian Ignition Interlock Devices are used.

ROLE AND RESPONSIBILITIES (include but not limited to) :

• Perform daily reporting duties
• Daily report requests
• Lockout reports
• Removal authorizations
• Alcohol violations
• Compliance certifications / extensions
• Compliance reporting
• Clean up client data (driver's license, vin numbers, date of birth)
• Call clients to verify court requirements, validate and update client profiles due to the call center not capturing data correctly, explain reports to clients
• Take client calls for records requests, violation disputes, provide assistance with understanding the program, removal requests, suspensions and revocations based on state regulations.
• Update standard operating procedures
• Adjust appointments for clients
• Work with the auto shops and internal support for data recovery
• Works with IT on electronic state reporting issues
• Respond to inquiries from PO's by
• Providing and explaining reports
• Setting up system accounts which provide access to their client's records
• Reset passwords for PO's

PREFERRED EXPERIENCE AND BACKGROUND :

PHYSICAL REQUIREMENTS (With or without reasonable accommodation)

Experience :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.