Overview
NaphCare is hiring a Workforce Scheduling Coordinator to join team based out of our Corporate office in Birmingham AL.
The Workforce Scheduling Coordinator works in partnership with comprehensive healthcare sites and the Workforce Management team to support effective usage of the electronic scheduling software. This position also supports the Workforce Compliance team by assisting with administrative duties.
NaphCare Overview : NaphCare is a privately-owned business operating in the spheres of correctional healthcare administrative and technology services. Over the past thirty-four years NaphCare has expanded to meet the evolving healthcare and related software needs of its local state and federal government clients and to continually improve the delivery of healthcare services to patients incarcerated in jails and prisons.
Responsibilities
Reporting to the Chief of Personnel as the Workforce Scheduling Coordinator your key responsibilities include and may not be limited to :
- Assists with configuration implementation and proactive daily management of the electronic workforce scheduling system
- Develops and facilitates training for the electronic scheduling system; proactively follows up to ensure effective system usage. Develops maintains and distributes scheduling system training documents
- Reviews site schedules weekly and alerts site leadership to scheduling errors overstaffing and opportunities to reduce overtime. Schedules one-on-one training sessions as needed
- Works scheduling mailbox for tasks including but not limited to : access issues password resets home department changes job type changes travel access permission level changes general inquiries. Escalates to Workforce Compliance Manager as necessary
- Assigns Admin staff and manages permissions to the electronic software Learning Center
- Builds relationships with site-leadership and serves as a strategic partner to maintain contractual hours requirements
- Compiles and distributes reports as needed
- Enters tickets into HRIS to maintain accurate log of staffing budget assignments and contracted titles. Assists with staffing budget management as requested
- Manages tracks and reports on progress
- Makes recommendations to Manager to improve efficiency and processes
- Works on special projects as assigned
Qualifications
1 year experience working in scheduling staffing and / or training; bachelors degree preferredStrong analytical skillset with advanced problem-solving skillsProficiency using MS Office with emphasis on ExcelProven technical proficiency including proficiency navigating web-based electronic data systems HRIS and online video conferencing softwareAbility to interpret and ensure compliance with policies and proceduresProven organization skills; Ability to effectively work multiple projects simultaneouslyStrong interpersonal and relationship building skillsExcellent written and verbal communication skills with effective training abilityMust have the ability to maintain confidentiality of all proprietary and / or confidential information and integrity professionalism and ability to adhere to a Code of Conduct and comply with all corporate policies procedures and legal requirementsCompetencies - To perform the job successfully an individual should demonstrate the following competencies to perform the essential functions of this position.
Problem solvingthe individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfullyInterpersonal Skillsthe individual maintains confidentiality remains open to others ideas and exhibits willingness to try new thingsSelf-Starter the individual is able to seek out and utilize resources effectivelyOral communicationthe individual speaks clearly and persuasively in positive or negative situations demonstrates group presentation skills and conducts meetingsWritten Communicationthe individual edits work for spelling and grammar presents numerical data effectively and is able to read and interpret written informationPlanning / organizingthe individual prioritizes and plans work activities uses time efficiently and develops realistic action plansQuality controlthe individual demonstrates accuracy and thoroughness and monitors own work to ensure qualityAdaptabilitythe individual adapts to changes in the work environment manages competing demands and is able to deal with frequent change delays or unexpected eventsDependabilitythe individual is consistently at work and on time follows instructions responds to management direction and solicits feedback to improve performanceExcellent interpersonal and communication skillsWorking Conditions :
Long periods of sitting at a desk performing light physical work and working at a dual-screen computer terminalLight physical work involving lifting and carryingTalking and listening to communicate ideas or requirements to individual staff membersVisual acuity to listen attentively and accuratelyWhy Join NaphCare
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare now may be the addition to competitive salaries and generous employee benefits we strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include :
Health dental & vision insurance that starts day one!Prescriptions free of charge through our health plan beginning day one!Lowest Cost Benefits!Employee Assistance Program (EAP) services401K and Roth with company contribution that starts day one!Tuition AssistanceReferral bonusesTerm life insurance at no cost to the employeeGenerous paid time off & paid holidaysFree continuing education and CMEsIf you would like to speak with me to learn more about this position and NaphCare apply directly to the position to initiate the application process and Ill be in touch.
Equal Opportunity Employer : disability / veteran
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities skills efforts or working conditions associated with a job .
Required Experience :
IC
Key Skills
Customer Service,Communication,Fire And Safety Engineering,Key Account,Market Intelligence
Employment Type : Full-Time
Experience : years
Vacancy : 1