Job Description
Job Description
Customer Service and Order Entry Specialist
Schedule : Monday - Friday, 8 : 00 AM - 4 : 00 PM (1-hour lunch break)
Pay Rate : $22-$25 / hour
About Us :
We are a well-established manufacturing company shipping products across the country. Located in East Lyme, CT, we pride ourselves on being a family-oriented and stable business with a strong commitment to our team members.
What You’ll Do :
As a Customer Service and Order Entry Specialist , you will play a vital role in ensuring our customers receive top-notch support and service. Your responsibilities will include :
- Communicating directly with customers and the sales team, answering phone calls, and processing orders.
- Handling data entry tasks, including accurately recording and processing orders.
- Managing credit card processing for transactions.
- Assisting with deposits as needed
What We’re Looking For :
Strong customer service skills and a friendly, personable demeanor.Previous experience in a customer service or order entry role preferred.Excellent phone etiquette, accuracy with data entry, and the ability to work collaboratively within a small office environment.Why Join Us?
Stable & Growing Industry : We're a long-standing company recognized as a leader in our field.Family-Oriented Culture : A friendly and supportive workplace with flexibility.Great Benefits Package :Health Insurance : Comprehensive Anthem coverage with a 70 / 30 split.401(k) Retirement Plan : Up to 10% match with Profit Sharing Plan options.Generous Time-Off Policy : Enjoy work-life balance with flexible scheduling.How to Apply :
If you’re passionate about providing excellent customer service and are looking for a supportive work environment, we encourage you to apply! Please apply today or email your resume to Kelsey.Ryan@roberthalf(.com)
Strong customer service skillsProficiency in order entryExcellent verbal and written communication skills.High attention to detail and organizational capabilities.Ability to work collaboratively with team members and other departments.