IT Enterprise Specialist 2

NV Energy

Position Title : IT Enterprise Specialist 2

Location : Reno, NV, United States

Description : Job Description

Basic Purpose

Provides personal computer hardware and software installation, configuration and troubleshooting for internal customers.

Essential Duties and Responsibilities

• Performs installations and troubleshooting functions quickly and efficiently while producing a quality product.
• Consults with user departments to identify application opportunities, application justification and hardware / software requirements.
• Works with other team members to improve the processes needed to provide quality support for all customers.
• Updates and maintains on-line problem tracking information.
• Communicates effectively in oral and written form.
• Enhances knowledge of existing and emerging technologies by acquiring certifications and attending training classes.
• Develops solutions to business problems and conducts research of technical issues.
• Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
• Performs related duties as assigned.

Qualifications

Education and Work Experience

Bachelor Degree in the area of specialty from an accredited school and 3-5 years of related work experience.

Candidates that do not possess an associate's degree must have a minimum of 7 years of related work experience.

Specialized Knowledge and Skills

Equipment and Applications

Work Environment and Physical Demands

Job Information

PI278666532

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