Dental Patient Care Coordinator

Job Description

Job Description

Our practice is seeking a highly motivated, positive and personable individual with great customer service, organizational and communication skills to join our team as the first smiling face to greet our patients. We welcome dental assistants looking to expand their role in the dental office. Key TasksThe requirements listed below are representative, but not all inclusive, of the knowledge, skill, and / or ability required.

Duties

• Greet and welcome patients upon arrival.
• Schedule, reschedule, and cancel appointments as needed.
• Maintain accurate patient records and ensure compliance with privacy regulations.
• Answer phone calls in a timely manner and respond to inquiries regarding services, appointments, and insurance.
• Collaborate with dental staff to facilitate patient care and ensure timely follow-up on treatment.
• Process patient paperwork, including insurance claims and referrals.
• Educate patients as needed about procedures, treatments, and office policies.
• Assist in maintaining a clean and organized office environment.
• Collect and post payments including credit card transactions and insurance payments.
• Monthly bill pay for practice as needed.
• Discuss treatment plans / finances with patient.
• Assisting in treatment plan presentations.

Characteristics

Ability to communicate effectively in a professional and courteous manner.

Willing to effectively participate as a team member with the office personnel.

Committed to the protection of confidential information, records and / or reports.

Great organizational skills are a must.

Requirements

0-2 years of experience preferred but no experience required.

Experience using computers, Eaglesoft practice management software a plus.

Understanding of insurance / dental procedures and claims is desired.

Strong telephone, communication and time management skills.

Must be a people person with a great attitude and high attention to detail.

Benefits- Average work week 34-36 hours- Competitive pay- Paid time off after 90 days, family dental coverage, uniform allowance, CE allowance, retirement plan with employer match.

Interested in finding out what it's like to work in an environment that is fun and supportive?Please submit your resume with work history and references.

Skills :

Eaglesoft

Fee for Service

Billing

Scheduling

Treatment Planning

General Practice

Cross-trained (Front / Back Office)

Benefits :

Dental

401k

PTO

Bonuses

Compensation :

$18 / hour