Quality Control Manager

Job Description

Quality Control Manager

n Location : Norwood, MA (Relocating to Walpole, MA in 2026)

n Full-Time | 10-Hour Shifts | Weekends as Needed

n Salary : $70,000 – $100,000+ (Commensurate with Experience)

Join a global leader in electro-mechanical and cable assembly manufacturing! Established in 1988 and certified under ISO 9001 and ISO 13485, we are seeking an experienced Quality Control Manager to lead and maintain our Quality Management System (QMS) across our facilities in Norwood, MA and Tecate, Mexico.

n Key Responsibilities \n\n Quality System Management \n\n \n\t

Develop, implement, and oversee continuous improvement initiatives in line with QMS effectiveness.

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Ensure compliance with ISO 9001 and ISO 13485 standards and all applicable legal / regulatory requirements.

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Coordinate internal and external audits , ensuring timely execution and compliance.

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Analyze and report on quality metrics and trends ; monitor QMS performance and identify areas for improvement.

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Oversee monitoring, measurement, and testing functions and supplier performance.

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Manage and update the approved supplier list in coordination with the Purchasing Manager.

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Facilitate QMS and cross-functional meetings to promote quality objectives and best practices.

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Review and approve ECOs (Engineering Change Orders) and Assembly Instructions prior to production.

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Oversee the review of RMAs (Return Material Authorizations) and support root cause analysis.

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n\n Leadership & Training \n\n \n\t

Provide ongoing training on quality standards and procedures to staff at all levels.

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Collaborate with executive leadership to define and meet quality goals .

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Lead internal auditor training and manage the internal audit schedule.

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Promote and support a 5S workplace environment and culture of continuous improvement.

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n\n Department Oversight \n\n \n\t

Supervise the Quality Control team and manage daily inspection tasks :

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Inspect incoming materials and vendor deliveries.

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Perform First Article Inspections and coordinate feedback with production teams.

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Inspect finished goods and verify rework outcomes.

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Maintain inspection documentation and logs.

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n Work Schedule & Benefits \n\n \n\t

Full-time (40+ hours / week), Monday to Friday , with occasional Saturday shifts .

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Flexibility in hours required to support production activities.

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Casual, team-oriented work environment.

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Comprehensive Benefits Package :

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Health, dental, vision insurance

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Paid vacation, sick time, and holidays

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401(k) with matching (after 1 month)

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Life, short-term, and long-term disability insurance

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Flexible spending and health savings accounts

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n Qualifications \n\n \n\t

Legal authorization to work in the U.S.

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Minimum 5 years in quality management in high-volume, process-oriented manufacturing

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At least 3 years of staff management and coaching experience

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Strong understanding of ISO 9001 and 13485 requirements

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Hands-on experience with :

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Root cause analysis and CAPA processes

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Regulatory compliance (e.g., medical device reporting, product risk assessments)

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Internal / external audits and complaint handling

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Excellent organizational, time management, and interpersonal skills

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Ability to travel as needed (domestically and to Mexico)

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Wire & cable industry experience is a plus

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Lean or Six Sigma certification is preferred

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n Additional Details \n\n \n\t

Location : Norwood, MA (Relocating to Walpole, MA next year)

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Schedule : 10-hour shifts, occasional weekends

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Relocation : Candidates must reliably commute or plan to relocate before starting

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n\t\t\t\tAs part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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