Business Services Representative

Business Services Representative

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Overall responsibility for building business relationships with current, former, and new clients.

Responsibilities

Conduct outreach calls to area employers and send emails with the intent of setting up informative meetings that will educate businesses on all CareerLink services

Coordinate and host job fairs and hiring events

Screening and refer qualified individuals to job openings

Develop work-based training opportunities with local businesses, including incumbent worker training, OJTs, apprenticeships, and youth work experience.

Build strong relationships with the employer community in Delaware County

Work in partnership with all PA CareerLink Delaware County staff, including local providers, to help fill job leads.

Partner with the DCWDB to establish a cadence of communication, including regular meetings and submission of performance reports

Promote all facets of business services, including work-based learning opportunities, recruitment events, and information on tax credits and training funds, to raise awareness and increase utilization of PA CareerLink Delaware County by employers.

Share employer success stories through videos and testimonials that highlight the benefits of utilizing services.

Attend all key events, join relevant associations, and host networking events at local employers, union facilities, and at the PA CareerLink Delaware County.

Ensure job seekers are appropriately prepared to engage with employers by providing resources, referrals, and documentation of services.

Promote employer partner opportunities and prescreen, coach, and refer job seekers to employers through virtual or in-person Interview Prescreen Days.

Host application sessions where staff will assist jobseekers on the completion of online applications.

Offer monthly educational webinars for employers on a variety of topics

Meet performance criteria on a weekly, monthly and annual basis.

Conduct Job Task Analysis as requested.

Enter employer information into all appropriate databases and monitor employer activities

Other opportunities as available

Qualifications

Marketing and sales experience preferred.

Customer service experience required.

Must be comfortable making presentations to large groups of people.

Must be able to work independently with little or no supervision.

Good interpersonal skills.

Must be computer literate.

Valid Driver's License and an automobile are required.

Bring your expertise to EDSI and live our values every day : Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.